Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 10,860 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Modem very good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem has very fast speed's for your tv's laptop' and phone"s
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent Router
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have Cox for my wifi and this device has worked flawlessly since purchase. I had to call Cox to complete installation, but that is to be expected. Works great.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Get it, worth the money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been 4 months now, and no problem at all. If you want your high-end router work at the fastest speed, upgrade your modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really sure how to rate this. I'm not a techy person but it works and does what its supposed. I'm happy with it.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Buy a modem, don't rent.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem. This is my go-to modem so that I don't have to keep renting from the ISP. Definitely worth every penny.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
easy install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
got this modem and a router so I don't have to pay the cable company. I just connected it, called the cable company and gave them the mac id and that was it. easy install.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best modem is
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very impressed with the speed of this modem compared to my last one. I have 18 devices connected to my network and all are getting great speed now.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and was easy to set up. Easy to find at Best Buy and the customer service person at Best Buy was helpful.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Does what it promises
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded my cable Internet service and had to upgrade the modem. It installed easily and gives me 200Mbps+ speed. Can't complain about anything. Great if you need it.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Works Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arris SurfBoard replaced a NetGear modem I had just purchased which turned out to be glitchy. The Arris has been great to date. Easy to set up and no issues.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was easy to install. You'll have to call the cable provider, and work with them for configuring the device though. Happy with the purchase
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
No complaints!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Consistent speeds even with multiple devices, my speed increased after replacing the modem/router combo that came with my internet service
I would recommend this to a friend
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this to upgrade from our modem that was outdated. It is installed in our game room upstairs and all equipment connects as it should.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best Modem Out There
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hooked this up to go with my Xfinity internet and was completely surprised at how much extra speed I got compared to my old cable modem. HIGHLY recommend.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 4 out of 5 stars
Exceptional quality cable modem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this cable modem in November 2016 in anticipation of acquiring cable internet. The modem was easy to set up and coordinate with my Internet provider. The online resources from Arris we excellent and easy to navigate. I recommend this cable modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
works well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using this modem with Comcast/Xfinity, and getting the advertised speed with it going in to my firewall (router)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Save yourself the $10 a month and get one of these
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have one of these at each of my two offices, and they have worked flawlessly. Absolutely recommend, and they pay for themselves in less than a year!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Upgraded to use with new wireless modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a combined cable/wireless modem and we were having trouble with wireless speeds.
We purchased this modem along with a wireless modem to get the speed that we needed.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my Xfinity gateway with this modem and Google Wifi. Best choice I have made. No issues, and I'm seeing faster speeds than with the gateway Xfinity provided.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good find
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good! Great find! Happy found it. Would recommend to a friend