Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 10,860 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The family love the new connection speed.. very reliable so far.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
replaced comcast modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
faster than the one the crooks at concast were charging me for. easier to setup. don't have to pay the monthly fee.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Easy to setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problem setting this cable modem up. The display is better than the older models - much easier to understand. Download and upload speeds were just as fast as I expected. Glad I purchased it to replace an older model that was losing connection sporadically.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Good Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit was easy to get up and running. I did have to call Broighthouse cable to transfer this one onto the acct, but it only took minimal time. No more renting their box. The savings will pay for the unit. I've had no problems and it's actually quite fast.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Easy install and quick implementation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After hearing from xfinity, it was time to change the modem. Went online for research, then to Best Buy to purchase. Sales associate helped locate the recommended modem quickly. Got home and instal was simple and easy. Product works as advertised.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Reliable modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great working reliable modem. I have experienced consistently faster speeds than when using my rented modem from my ISP. I have averaged about 15 more gigs!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Handles our high speed internet. Used to use the ones the cable/internet company provided, but this is light-years better. Provides for a reliable and consistent connection that helps keep all of our smart devices online.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Cheapest but most effective modem! Get it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old 2012 modem that I was using was only pumping out like 363Mbps at max for internet and needed an upgrade badly. This one has been amazing so far. I've been able to surf the web, game, and more with almost no lag or issues.
I'm a novice at this stuff, but be advised; if you live in a one story home, I would recommend a Modem+Router combo. However, if you have more than that, then I highly recommend getting this modem (combined with a router that can at least send out 1.4Gbps). The cheapest modem out there that performs wonderfully. If you haven't upgraded yet, do it! You don't want to be paying more to an internet provider than you should be.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Works well
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to upgraydd my modem because my old one was no longer supported by my cable company. But I’m glad I did update because this modem gives me so much more speed and reliability! I would definitely recommend this product!
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
Great speeds!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome speeds so far since getting the new internet. Much cheaper then the cost of some of these other modems. Been getting about 340mbps out of our 300 we pay for, so I’d say pretty solid haha.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Solid Cable Modem dependable at a great price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this Cable Modem to replace the cable provider's modem that went out 2 months ago. Easy to set up very quick response to our Google Nest Routers.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
Relaible for current speeds, future proof as well
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The SB6183 will be useful for most people but with the current sale price for the holidays i returned the SB6183 and purchased the SB6190 for only 10 dollars more. Im happy with it so far and if i ever upgrade to gb internet I know this will be capable
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Replacement for a 8 year old router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. No issues with my setup. It feels future proof
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Nice replacement for my older DOCSIS 3.0 modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem was to replace a Zoom 5341J that I was using with my Time Warner/Spectrum service. My extreme service was supposedly providing me 200 MB/sec downstream with the full digital conversion. My old Zoom modem was barely giving me 75-100 MB on speed tests even though it was rated to do 343 MB/sec. Wanting to get my money's worth for my internet since continuing to add to my connected devices in home and take advantage of my Asus AC3200 router, I upgraded to to this Arris modem and have seen the results. My speed tests are now consistently in the 160 - 220 MB/sec and my streaming media experiences are much better with the extra bandwidth. I know Spectrum is now starting to offer modems for free with their service, but preferring to manage my products myself this modem is a good selection and investment.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and speed is great and is compatible to connect with nest WiFi
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Easy to set up, works well with Xfinity
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this cable modem to work specifically with Xfinity high speed internet and it works well. I would highly recommend it for ease of set up and it was not too expensive. Much better than renting one from Xfinity.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this unit to replace the spectrum router to save that lease fee they charge and since I use my time capsule for wireless than this unit was recommended by a professional that told me to make sure to get this brand ARRIS. He also added to get a unit with a mortgage minimum of 16 channel downstream so that you don’t have to buy another unit if you decide to have a faster package from them as he said that they control that part from their end so I decided to get the 32 channel due to the fact that I have 10 to 15 products connected to the internet at the same time. So the combination of this product and the time capsule works great just like magic. I get great wireless speed with all these products at the same time. My plan is 100 Mbps and I get in the range of 116Mbps. What’s not to love
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great speed and simple setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cable modem works with Xfinity 300Mbps plan well. I can consistently get 320-350Mbps download and 25Mbps upload. Not much setup is needed with the modem. Just following activation steps with the Xfinity app and activated in 10 min.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Works great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and install. I would recommend this purchase to someone needing faster download and upload speeds. I have been using this product for a few weeks and have noticed a significant change in Internet speeds and am very happy with my upgraded modem.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Awesome modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is small can be mounted on a wall or service board in your home. I would not mount it in a place it where light from the LED indicators would be an issue as the LEDs are blue and very bright. Great price for this model as well..