Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 10,859 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
Saves Lease Fees and works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Modem - Bought this to eliminate monthly fees for Cable company's unit and use my ASUS Router for private wifi! With Magic jack for Phone - savings are the Best thing
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Would totally recommend this
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and my ISP is up to 300mbps and as soon as I connected this ,it shooter to 329 Mbps ..would totally recommend..in an affordable price
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, Easy to install.I am happy with the download and upload speed. I have Xfinity 600 mbps interconnection and I get max out of it.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy install, no problems from cable company
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my father who needed to stop paying the monthly charge for renting equipment. Extremely easy to install and had absolutely no issues getting it connected to Comcast network.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a very reliable product and very easy to set up. I could not be happier with this purchase. The sales associates at the store were very helpful and knowledgeable.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
OUTSTANDING
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was convinced by store rep to get this modem. It was over 1/2 the price of another one which I originally wanted and performs much better. Plug and play no issues in set up.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Above and Beyond
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Skipped out on Cox's rental modem to purchase this one on the advice of a Best Buy employee. Super glad I did!
Setup was simple and speed is unbelievable!
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Super Fast Internet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed an upgrade from my 5+ yr cable modem. This one supports the newer speeds available from my local ISP. Super fast and easy to set up.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem. Works with every ISP. Save yourself the rental fees. Easy setup. Boost speeds. Very small and lightweight. Can hide easily.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The best cable modem on the market. It able to support my internet speed of 300 mbps download speed with no problem. So if reliable is what you're looking for you need this cable modem.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced to get in line with Comcast improving service and newer tech. Works great and easy to set up. Actually basically plug and use but the longer wait was giving number to comcast
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was the fastest modem on my cable company's approved list. So I bought it as I don't want to pay a rental fee. Worked out great. No complaibts
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Don't rent when you can save by owning
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why pay to rent a cable modem when you can own for less than the rental fees. Very easy to set us and very dependable. Great product.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Compact and works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact modem- this unit is 1/4 the size of the TWC modem I've been leasing. Has greater download speed capacity than is available from Time Warner, and no longer have to pay them $8 per month.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
works great so far !
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
moved from ATT to Comcast and needed cable modem,
this was the best one available to meet the need and price range.
So far works great ! no issue
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
NOW we're ready for the new COX GIGABLAST!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought our old modem-router about 3 years ago. It was working just fine - until our streaming demands greatly increased recently. Our old device would stop and start, or just stop and wait until I got up to reboot it. After two weeks of that, we decided to replace it in a hurry.
It was very easy to install and activate the new modem. And our ISP (COX) had no trouble with compatibility issues.
Now we have no more frozen screens, drop out images, or any other too crowded bandwidth related issues. It just keeps on ticking.
By the way, this modem, coupled with our new ASUS router works a whole lot better than any one unit modem-router combo device out there.
Streaming made easy! Enjoy....
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Stop Renting Modems!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is a replacement for my older 6141 model. It has more channels so when I upgrade to the highest speed Xfinity has It will be able to support it.
If you are renting a modem through your internet provider, stop now. Get this Arris or comparable modem and save yourself at least $120.00 a year.
Setting this up is really easy. Just power it up after connecting the coaxial cable and putting the network lan cable into your router. Call your service provider and give them the MAC address of the device and confirm the model number and you should be ready to go in 15 minutes or so.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Gets the job done
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Moved to a new home and wanted a reliable modem and router vs rental fees. Bought this with a nighthawk router. Both work great. Phones, tablets, computers, and tv all work well
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Better modem than the cable-company provided modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We switched out our cable company modem for this one, and we noticed a difference. We didn't conduct a "time" study, but things seem to load faster on our WiFi-connected devices than they did before. The sales associate provided a good metaphor for the faster speed; since the modem has more channels, it was like having a 5-lane expressway instead of a two-lane expressway, which can be useful at high traffic times of the day. This modem has twice the channels as the cable company modem. Real or simply just perceived, the difference has made our online time easier. (Connecting it was easy and took one phone call to the cable provider to register the product.)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Goog deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work perfect, save a lot of money compare to rent it from Xfinity