Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 10,860 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good value
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a modem upgrade and I bought this one because it seemed like the best value. I had no issues with it connecting to my Xfinity service through the Xfinity app or using the Arris app to go through their setup. No issues with it so far.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Modem
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I needed. Easy to connect. Good price point. Will allow faster use of internet speed as provided by cable company.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Everything You Need
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When you finally decide to free yourself from extra service provider fees, step up and get an Arris modem. Outstanding performance with zero issues. Simple set-up. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Good purchase
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it is far better than our old one. It has not dropped internet service and seems to be running at the speed it should be.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Router replacement
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Works great. Friendly customer service.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good purchase. Small, compact, and works perfect on Optimum/Altice. Should have bought it years ago.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using the modem for nearly two months now with up to 12 devices operating at one time. The multiple up and down streams allow them all to operate without slow down or buffering
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Golfer1 dad
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and good speed for the money. It was worth the money and we got it fast from Best Buy.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
It works fantastically
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hooked it to the wall, called Comcast, within 10 minutes I had internet. I have not needed to reset it once in the month it has been connected. Good product, I'm glad i purchased it.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great value
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem (as are all modems) was extremely easy to install. Plug in, contact your ISP and you are good. The speeds are fantastically fast and this modem was well worth the price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works great! No rental fee from Comcast. Thanks.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted a modem that was fast didn’t want to pay the cable company an extra $15 a month. This works great and it pays for itself within a year!! No brainer!
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Good modem
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a modem with my new internet provider and didn’t want to pay their rental fee so I purchased this one and I get amazing speeds very easy setup.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
good modem
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought to replace my cable companies modem. worked great for the speeds we were paying for (100Mb) and saved me the rental fee each month.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Works flawlessly
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this for a couple of months 470 MB down on a 400 mb rated spectrum account. Been up two months no issues - no reboots.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great Modem!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad I bought this Modem. I am now saving $15/month on my Xfinity Bill. This modem has been very reliable and was easy to setup.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem -
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and much easier to set up these days. Im using it with Orbi wireless system and have much less wires
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Goog deal
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work perfect, save a lot of money compare to rent it from Xfinity
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
SURFboard cable modem
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took my download speeds from 27Mb to 87Mb. Very easy to set-up and get running. Since it has potential for 1.4Gb download speeds I will be ready for the next time they up my speed.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great upgrade, my network is more stable and super fast. Great present for the family. Called my IP and they had it up and running in minutes.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Simple to set up, works fine
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was experiencing slower internet speeds and difficulty with multiple devices streaming content. I bought this modem and saw a definite improvement over my 3 year old modem. It did not totally solve the issue (I was told by an Xfinity rep before buying the new modem that my slow streaming was likely due to outdated modem firmware, which in hindsight was only part of the issue). I had to get a new router as well, but Speedtest results showed an improvement before the new router, I also get much faster downloads of podcasts.
Everything works better, and I also have a modem that should future proof me in combination with my new Linksys AC3200 router.