Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 10,860 reviews
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a modem that would work with Comcast high speed internet. This one had great reviews and could handle their higher speeds. Was very easy to set up. Works great so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Works well with Mediacom
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it to replace an older surfboard that did not work with Mediacom. This one does! Much smaller than the one Mediacom gave me too.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fast, simple, reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system was incredibly easy to set up and is blazing fast. The software is great and lets you customize and control it at the touch of a button. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Price, Setup
Rated 5 out of 5 stars
Inexpensive and reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this at the same time we invested in a Netgear ORBI router. This unit was on sale, overall a good price. Easy to set up and links into the router with no issues.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Outstanding
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Previously I had installed a combo modem/router. This was a mistake. This modem interfaces well with my cable company and have no issues. Speeds are consistent.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Ol reliable
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty straightforward, this guy will handle exactly what you want it to, great for every speed offered over cable. Successor to the model i used for 12 years. Will always go with this guy as long as its the right fit.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Nice Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Modem for the price. Easy to install, works great with my internet provider as a replacement for their cheap equipment.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to connect with sparklight. No problems at all.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Solid modem, hits the high speed you need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Check your cable internet provider for compatibility before buying. This modem works perfectly with my Spectrum internet and hits their max consumer tier for me locally.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to install , none frustrating, no problems, Why lease from a cable company when the price is fair and item is better then the one you were going to lease any way.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Reliable modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem is easy to set up. So far has been very reliable. Best Buy curb side pick up was smooth. Competitive pricing.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
It's a modem. Arris last quite a while...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A modem is a modem is a modem. Bought this one to replace an older model that I thought was starting to burn out. Turns out the intermittent connectivity problem may be due to something other than the modem this one replaced. ALL that to say - this purchase replaced another SURFboard that was several years beyond its' expected lifespan. Product is seamless and works as it should.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Works good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to by a new modem because the old one was to slow per Xfinity. This one works fine and was easy to install. No problems to install with phone call help from Xfinity.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to connect! Compatible with Xfinity cable service also. Small and compact. This model was only available in white. Great device!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
AMAZING
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
AMAZING MODEM CONNECTED TO XFINITY GIGABYTE SPEED INTERNET AND MADE A HUGE DIFFERENCE
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Reliable Easy to Use Modem
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced an older different brand modem that failed without warning. This unit was purchased in-store, installed and working in less than an hour and has performed flawlessly for over a year. The biggest issue has been sometimes less than reliable service by my ISP provider. The color coded lights on the front panel are a good indication when the service is not "up to speed."
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Its a Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this modem since we were switching back to TWC/Spectrum from AT&T. Best idea ever. I'm a networks guy and hate those modem/router combos that every ISP forces on you and when one part breaks you have to have them replace the whole thing, luckily TWC/Spectrum lets you switch to a modem of your choosing.
Prior to purchase I looked at other reviews and thoughts on the product as well as specifications to what this offered vs its little brothers and decided that this was the modem I wanted. It has wall mount holes for those of you who, like me, want to screw this down to a closet wall so it never gets touched, knocked over, etc etc etc.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to set up. Fast. Pretty much plug and play. Wish it had a wider base to be more stable when the cable and wires are attached.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Performs as advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am now pulling down 335Mbs with this modem after upgrading my Cox internet service. This unit performs as advertised and handles concurrent video/audio streaming very well.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Solid cable modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a fast but solid performing cable modem. Handles multiple uploads and downloads very well. Just get it setup and pretty much forget about it.