Customer Ratings & Reviews

When starting my new service with xfinity I didn’t want to rent a modem for 12-15 dollars a month (do the math this pays for it self after 7). Their website only listed five different models compatible with their service and my location. On my way into beat buy to purchase a modem twice as expensive as this one I saw all these models that’s claimed xfinity Compatibility, I called into xfinity customer service to confirm prior to purchase and they stated yes it will work and yes it does. You just need to call in and get them the Mac id of the device.

Another excellent modem from Arris (formerly the Motorola Modems). The last one I had lasted 7years before I had to upgrade with increasing broadband speeds and hopefully this new 6190 is just as future proof. Most cable companies require a 16channel downstream bonding modem and this one has 32 to allow for some future overhead. Very satisfied. The modem has a very small form factor and stylish white. Only thing I and I'm sure many others wish the lights could be dimmed or turned off (they're glaring Bright in a dark room). I do love how the light pattern changes when modem is locked on and online though. Excellent purchase, highly recommended!

I purchased this to replace my old one after i moved to new home. It was easy to setup, and so far it works good! The internet seems never has any problem in my home.

Easy setup and works great! Just have to contact your cable provider and give them some basic information and wham. Your connected. 10 minutes from start to finish.

I recently upgraded my internet speed through Comcast from 200 MBPS to 600 MBPS as part of a 2 year contract. I never rent the 2 in 1 unit that comcast will lease to you. As a result of the upgrade I needed to purchase a new modem and router. This modem was easy to install. Arris makes the best modems in the business. I paired this with a Netgear Nighthawk AC4000 router. This combination is far superior to comcasts 2 in 1 unit.

Plug and play! Been running for close to a month nonstop now, and have had zero issues. Getting great speeds and a stable connection. Well worth the money if you don't want to rent a modem.

Works great with our Google nest package! Very easy to connect everything and works well with our fast internet.

Needed a modem that is compatible with Xfinity and ASUS RT-AC3100 router. Very easy installation and works flawlessly with my service provider and router.

Doesn't take up much room. Adequate for my needs. Easy installation.

Seems like this is getting us good speeds when we connect directly into the modem. It is nice and small. Now we just need to find a better wireless router so our WiFi speeds go up.

I cut my cable and phone lines with comcast and wanted to eliminate the $10/mth rental charge for the modem (i have my own wifi router that is much better than theirs) so I picked up this modem. Purchased this higher grade one as I have blast (200mb download) and assume it will only get faster so didn't go for the cheaper model that probably would have been fine. Well I was pleasantly surprised to see that I now get about 15% faster downloads at about 230mbps. :) The hardest part of the setup was getting ahold of comcast to reset the modem. Overall it was about 15-20 minutes but just waiting for several reboots of the modem.

This product is so easy to install that even non-tech savvy people could do it with no frustration. Easy-peasy!!! Very dependable and zero issues with reliability.

Easy setup in minutes. Relay MAC Address to provider, plug it in, transfer CAT 5/6, DONE!!! Internet speeds beyond the provider modem

I recently installed the ARRIS - SURFboard DOCSIS3.0 Modem. Excellent product, easy to set up and extremely fast. I can without hesitation highly recommend this modem.

I am enjoying this product. It was easy to install, light and is very efficient and fast. I would definitely recommend this modem to friends and family members.

This cable modem was easy to set up and it works great. I have used Arris surfboards in the past and they always perform well.

Love this. Easy to hook up. Great speed with little if any Inconsistencies. Connection is easy and Really Good Security. Very Well Priced too!

Works great! Easy to install A+A+ A+A+ A+ Good price

This modem increased my internet speed. This won't get you more than you pay for, but it will help you make sure you get the most out of what you pay for. I originally had an 8x4 DOCSIS modem and it would be ok but slow down at times. Even without increasing my subscription, this modem sped up my internet connection by connecting to additional channels and being able to avoid the more congested ones. I know routinely get my purchased (advertised) speed on my plan. At 32x12, this supports more channels than my provider currently has deployed. This ensures that this modem will be able to grow along with my provider.

It is a simple no frills modem with high speed capability. Get it connected, register it with your ISP, and off you go. Exactly what I needed. Only offers one Ethernet port for connecting to a device, PC or router, so don't expect that it will be a combination all-in-one modem router security hub etc.