Customer Ratings & Reviews

Love this modem, it was easy to setup, the color matches all my apple products and worked great out of the box. I couldn't really ask for anything more.

I already had a great Surfboard cable modem but I upgraded to this modem to benefit from its speed and multiple channel capability. The modem is easy to install and get on line working. I would recommend this cable modem to all of my friends. Great item.

Easy to use. Pretty much plug and play. Works well with my nodes. Everything as advertised.

What a difference this modem made to the speed and quality of the internet. It handles multiple items running concurrently without a blip. Great investment.

The only reason i'm giving 4 stars is because i wish i'd bought the next level up, Docsis3.1, because a friend gets more out of his service with the same router. This one is performing well enough for us though and was easy to set up.

Fairly decent modem to manage a regular plan of 100mbps up to other high-speed Easy installation and work with Xfinity. Highly recommended. Just be careful to locate it in a well-ventilated area.

Rock solid cable modem. Easy set up. Good user interface. Handles my 200Mb/s service from Comcast just fine.

The Surfboard SB6190 was very easy to install. I just had to connect the coax cable to it, an ethernet cable to it and the router, and provide the cable company the MAC and serial number. It is not compatible with Internet plans with panoramic wifi.

Smaller than I thought it would be, but works great. Speeds are incredible well worth the investment. No more rental fee's

This morning was recommended to me by a specialist in the location that I purchased my PC at. This modem was very quick, and very easy to set up

We had to emergency replace our old arris surfboard router when it was shorted out by lighting. We have a home office and all three of us work from home right now, so being without internet was not an option. Installing and setting up this modem was so simple that the most difficult part was getting out to the store to buy it. it is tidy, simple and supports our internet needs.

LOVE it. Had so many problems with reception on my cell phone and the picture on my cable tv freezing. Then I bought this modem. It works fantastically. No glitches. Now my cell reception has improved and there are no more cut outs. The tv doesn’t freeze anymore. Can only believe it is the modem which gets the cell and WiFi signal. Should have done it sooner!! Great purchase!!

Purchased this to replace our old cable modem which fell victim to a lightning hit. Installation was straightforward and it took very little time for our local ISP (Suddenlink) to provision. Performance is good, no issues so far.

I bought this router for my 250mbps internet service to replace my old router that couldn't handle it. Easy to set up and provides me with the speeds I desire.

This is a great product. If you are looking for a reliable fast modem, this is it! I have been getting great upload and download speeds with this device.

I purchased this for home and it hasn't failed me yet. Extremely easy to use and has been a reliable product.

Is it use easy to set up and no problems whatsoever. Very pleased with this purchase that I made over two years ago.

I replaced the cable company supplied modem with this one. Easy to setup, actually faster speeds than the cable company one. And now no more monthly modem fees!

Easy installed. Has worked perfectly. Have not had to re-boot since installation. Wish I had purchased it earlier.

I upgraded my plan with Xfinity so I needed to be replace my old MOTOROLA/ARRIS modem with something new. Apparently, Motorola owned ARRIS at some point a long time ago so I decided to stick with ARRIS which was working for more than 5 years. After comparing prices with compariable MOTOROLA and the ARRIS 6190, the ARRIS is the better deal. I can say my internet is better, although my wifi router is still only getting about 25Mbps download which is disappointing considering I was using a cable to the router from the ARRIS 6190. Overall, it's a big improvement from what I had previously, so I am happy, but I would like to see speeds in the triple digits since I pay for it!