Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10859 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 10,859 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Pays for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting sick of renting a modem/router from Comcast, this modem handles all the speeds I need, and it easy to have configured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris modem works fantastic. Now our internet is at the speed that we pay for. Quick and easy to install. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    One of the best on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really popular and works as described. I use it with the 300 Mbps package from RCN and usually get about 200 Mbps when I do speed tests.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast modem and easy setup. Have sign up with TWC with 300 Mbps getting 354 Mbps consistent speeds. That is with the Ethernet connection. On wifi with AC I get around 200 to 254 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company said I needed to upgrade my 4 channel modem to a 32 channel modem to be able to get faster speeds easy to install and works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Linksys - Max-Stream Wi-Fi 6 Range Extender - Whit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working just fine. I have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Cable Modem that's easy to install and it works great with Cox and Comcast, so no monthly rental fees and it's blazing fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and get up and running. It tends to run a bit warm (e.g. heat = energy expense). It easily connected to my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compatible with Xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save on leasing fees and buy your own modem. This one can go up to 100mb/sec speeds. Is compatible with Xfinity and so far it's worked great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Does a great job I’ve got 15 devices on my router and I needed a modem that could work with it. It’s a perfect match to my router...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to setup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and reliable, sets up via mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to my own modem instead of leasing from provider. Very happy with the speed from this modem. Easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good comcast modem good speed and price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup great speed has everything you need in the box. Save that seven bucks a month on comcast trash

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great with WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running this with my 300mb/s WOW plan, has no problem getting the maximum speed, usually around 325 on speed test. Been running for months without a glitch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router for what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router worked much better than our last one. It’s more simple than Our previous one, so it didn’t interfere with our ORBI wireless setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Wonderful Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started having trouble with my Arris modem so upgrades to this one. It's faster and handles future upgrades better. Happy to have this one. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Trouble free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for speed required with no set up problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable and responsive even at peak demand.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable modem for any family with multiple users. Connects easily with our router. No issues since purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you’re combining it with a mesh system. It’s simple to set up and a great price for a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem because WOW had me using a modem that wasn’t capable of the speeds I was paying for. This thin is super fast and reliable.

    I would recommend this to a friend
Sponsored