Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 10,860 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too much to say. I needed an upgrade to keep up with my faster speeds from COX. So far the modem has performed well.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Rock solid
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem, easy connectivity, stable, and delivers easy access with my service provider.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Pays for itself.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cable companies do not want you to know about products like this. They make a fortune off of monthly "rental" fees for the cable modem they provide. Buy one of these and it will pay for itself in short time. Incredibly easy to set-up. Have had it for over a year and no issues.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided I wanted to buy a cable modem to quit renting from the cable company, and read some reviews and chose this one. I decided I wanted to "future-proof" my purchase as much as possible, and not only was this model the fastest with the most down/up (32/8) channels, but it supports IPv6 (which isn't even mentioned on the box!). The modem works as advertised, is blazing fast and rock solid. My only complaint is that the blue status lights are way too bright, but that won't stop me from giving this product a 100% review!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy to setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is the best on the market. It took no time to install and get setup. It has a small footprint as well so it is easy to hide away.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Does everything I need it to!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After lots of fustration with my cable provided modem/router I began to do some research and spoke with one gentleman at my local Best Buy store who was able to explain to me the modem options I could grab with the amount of mbps I was paying for. Thinking of the future and the awesome no questions asked price matching Best Buy provides I decided to grab this one. Every time I run a speed test on my modem I see wonderful results. I pay for 200mbps I can push thru way more with this modem. Very satisfied with the product!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Much Better than cable company product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've used this device several times to replace the Charter Cable Company device. It is much faster and more reliable.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
This is a good modem
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this modem because the old died. I haven't got any problem with it. It is fast and reliable.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new modem for faster speed and this was recommended to me by my ISP and the folks at Best Buy. Works really well.
I would recommend this to a friend
Rated 5 out of 5 stars
Great modem and works with Xfinity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plugged it in on day one and it's been over a month and I've had no problems with it at all! I haven't tested out the max speeds yet due as my internet connection isn't the fastest yet but I've set up this modem with a Google Wifi Mesh system and I'm happy to say it's been great so far - especially with everyone working and doing school from home. It's compatible with my Xfinity service in Seattle.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
So little, but fast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was so easy to set up. Very user friendly..powerful enough to handle 3 Smart TV's, a Laptop & a All in One printer!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
It works
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works. I have Xfinity 100 down 5 up so I didn’t need anything magical since I don’t pay for super fast service (although this modem would support it)l. My 6 year old SB6141 started to have a lot of uncorrectable errors and upgrading solved my connection problems. Swapping modems and activating with Xfinity online took about 10-15 min. Much cheaper in the long run to buy your own equipment Vs renting from the provider.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great product, solid speed and dependable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, solid speed and dependable. Have had this product about a month with absolutely no issues or reboots. Great modem!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased other brands because friends told me that they were the best. That other brand had to be replaced after their service dept failed me.
I personally knew that Arris was a great product. After the regret of listening to family and friends, I went with the Arris quality and I have had the best thekind of speed and output that I expected. This is a great oroduct!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works Very Well
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well with Google WiFi. Handles high speed internet and customer service is great.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Works just as expected
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device was recommended by my cable company and works just as expected. It was easy to setup and appears to be reliable.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, fair price for what you get. So far no disruptions in connectivity.
I would recommend this to a friend
Rated 5 out of 5 stars
Módem Greatly
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelent for cable internet and connectivity with one wifi add ( buy for separately )
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Excellent Modem!!!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem for the price!!! Can't beat it. Had great speed, and was very easy to set up.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Fast and Reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs like a charm and tiny. Paired this with the Nighthawk DST AC1900 and the entire house is screaming fast with zero dead spots.