Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 10,856 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too much to say. I needed an upgrade to keep up with my faster speeds from COX. So far the modem has performed well.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
GREAT PRODUCT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This model is a step up from my Internet Provider rental. Easy to install, supported by TWC, works great. No negatives. Fast delivery.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Excellent Modem!!!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem for the price!!! Can't beat it. Had great speed, and was very easy to set up.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Much Better than cable company product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've used this device several times to replace the Charter Cable Company device. It is much faster and more reliable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Good deal.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem at a fair price. Easy to hook up.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Upgrade over the cable company!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reliable so far, and definitely faster than the modem provided by the cable company. Some of the plastic wrapping on this is actually quite hard to remove.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided I wanted to buy a cable modem to quit renting from the cable company, and read some reviews and chose this one. I decided I wanted to "future-proof" my purchase as much as possible, and not only was this model the fastest with the most down/up (32/8) channels, but it supports IPv6 (which isn't even mentioned on the box!). The modem works as advertised, is blazing fast and rock solid. My only complaint is that the blue status lights are way too bright, but that won't stop me from giving this product a 100% review!
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
So little, but fast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was so easy to set up. Very user friendly..powerful enough to handle 3 Smart TV's, a Laptop & a All in One printer!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new modem for faster speed and this was recommended to me by my ISP and the folks at Best Buy. Works really well.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Does everything I need it to!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After lots of fustration with my cable provided modem/router I began to do some research and spoke with one gentleman at my local Best Buy store who was able to explain to me the modem options I could grab with the amount of mbps I was paying for. Thinking of the future and the awesome no questions asked price matching Best Buy provides I decided to grab this one. Every time I run a speed test on my modem I see wonderful results. I pay for 200mbps I can push thru way more with this modem. Very satisfied with the product!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy to setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is the best on the market. It took no time to install and get setup. It has a small footprint as well so it is easy to hide away.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great product, solid speed and dependable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, solid speed and dependable. Have had this product about a month with absolutely no issues or reboots. Great modem!
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Works just as expected
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device was recommended by my cable company and works just as expected. It was easy to setup and appears to be reliable.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Civil Engineer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great functionality, easy setup, optimal performance.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fantastic improvement over stock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exponentially increased internet speeds over service electrics stock router, berry easy to set up
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Good cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was very easy to set up and works well with Cox cable. Plugged my Google wireless mesh into it to cover my house.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Fast and Reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs like a charm and tiny. Paired this with the Nighthawk DST AC1900 and the entire house is screaming fast with zero dead spots.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
High performance modem as advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Streams 4K video without a single hang in 3 weeks. All content downloads much faster than play rates. Best internet experience I've ever had. In an newer, rural, neighborhood. On TWC at up to 300Mbps.
This modem feeds a Linksys Max-Stream AC5400 MU-MIMO gigabit router. In the basement in a corner of the house it blankets the entire house (3 stories) with 5g wifi (except one room that's a little dodgy).
Tech installing (new) TWC service was able to get it activated with no problems.
Would highly recommend both.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, very small in size, easy to connect. Very straight forward…
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Solid Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem works as intended and reliable. I have installed quite a few of these modems for customers. You can install this modem with a Comcast triple play package if you do not going to use the Comcast phone service. You’re just going to need to get supervisor on the phone to get the old least modem off the account. Seems like Comcast reps are either too lazy or unknowledgeable on getting it done.