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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 10,856 reviews
  • Rated 5 out of 5 stars

    Simple, straight forward.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a strightforward modem. 32x8 which should support any option from your service provider (cable). Install is simple and quick. Registering the mac add. with the service provider is fast too, as long as you don't have to wait too long on hold for tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is listed as a "tested" product from my cable provider. Reasonably priced, in stock, easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router I have had. Works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has the high speed required to run even the fastest internet service. It is compact and super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Spectrum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Spectrum. Simple to install and works with my existing firewall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Don’t Procrastinate Get Your Own Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of the sub par equipment provided by isp/cable providers (Charter/Spectrum) Very happy with our modem, constant speeds, no buffering issues streaming and no lagging issues with kids on game consoles and pc. Wish I did this a long time ago. Calling your isp setting up your modem is not music to their ears, their demeanor changes big time. Setting up modem with isp over the phone took about 20-25 mins. Review written after having modem for 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    seems to have really helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like it is superior to spectrums modem. i never have any primetime slow downs. i always get 235Mb per sec

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great with my Xfinity internet. Once the gigs becomes available my modem will be able to support it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our wifi speeds really changed, great upgrade. A lot cheaper to buy your own equipment rather that renting from provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Save money over renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the price of monthly lease from cable provider and works great. May be overkill depending on your speed from the provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good modem is fast and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Modem is fast and easy to install, the Better modem I ever have I have chance many modem , this small, but very good

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a older modem to handle higher speed. Very nice just a little slow on startup but have had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    No more slow internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is incredible for the price. I am getting my full speed I am paying for if not more because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great modern for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent , and very fast very impress how good it work for the price I pay

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked with wow in ga and xfinity in Colorado. We get good speeds out of it and it hasn't failed us yet. Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    It is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it a since black Friday. Always connected. Even power off & comes back on the modem comes back on. Also no lag or freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Newer faster modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new faster modem & ask clerk what was compatible with my cable provider. He recommended this modem & stated it was better than the other commonly recommended modem & so far very happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend highly recommended this cable modem. The price was great. It's small and easy to install. I have no problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fast and easy to install. It reached throughout the house and we had no problems with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Product Works as Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as needed for connecting to my internet provider. It works perfectly and there was no problem setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Super fast cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and reliable cable modem. Happy to have changed out the Comcast provided modem for this one. Great investment.

    I would recommend this to a friend
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