Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 10,859 reviews
Cons mentioned:
Lag
Rated 5 out of 5 stars
It is a great product.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have it a since black Friday. Always connected. Even power off & comes back on the modem comes back on. Also no lag or freeze.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's worked with wow in ga and xfinity in Colorado. We get good speeds out of it and it hasn't failed us yet. Great product!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
It works!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! No issues and never goes out on us. I’d recommend it!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Newer faster modem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new faster modem & ask clerk what was compatible with my cable provider. He recommended this modem & stated it was better than the other commonly recommended modem & so far very happy with product.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
No more slow internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is incredible for the price. I am getting my full speed I am paying for if not more because of it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Fantastic modem! Simple to install and use. Very s
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic modem! Simple to install and use. Very stable connection
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My friend highly recommended this cable modem. The price was great. It's small and easy to install. I have no problem with it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works with Spectrum
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with Spectrum. Simple to install and works with my existing firewall.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Works well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Worked well for me. no issues so far
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Product Works as Needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was purchased as needed for connecting to my internet provider. It works perfectly and there was no problem setting it up.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Does exactly what it's supposed to.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Fast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was fast and easy to install. It reached throughout the house and we had no problems with connectivity.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Super fast cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast and reliable cable modem. Happy to have changed out the Comcast provided modem for this one. Great investment.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great long lasting product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a previous Arris cable modem that lasted almost 10 years. The new modem is working great, as well as, we got great service from the crew at Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Simple, straight forward.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is a strightforward modem. 32x8 which should support any option from your service provider (cable).
Install is simple and quick. Registering the mac add. with the service provider is fast too, as long as you don't have to wait too long on hold for tech support.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
great modern for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work excellent , and very fast very impress how good it work for the price I pay
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Most of the time...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most of the time it works great. Replaced a cable provider unit that needed to be upgraded. But once in a while it drives me crazy.
Purchased and installed a smart TV last night (via WiFi on the router). Today this unit stopped working (I am hard wired to the back of the modem with a desktop PC). I tried a couple of things, then unplugged and forced a hard reboot of both router and modem. Still nothing. Finally this modem decided to do another reboot without my help (lights off, came back in the proper order) and it finally came back and started working. The modem and the router are working together. Maybe the router is to blame, but I don't think so.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Easy setup. Fast router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very simple to setup. Had to call Suddenlink and 5 minutes later I was up. I get every bit of the speed I pay for.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Not a single problem yet.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this modem since July 2017 and not a single issue or disconnection from the internet yet. Speeds are great.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
thanks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great very easy setup good performance !!!!!!!!!!!