Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 10,856 reviews
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem was a simple to set up and it works flawlessly and is super fast!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris surfboard
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and compact. Paying for 75mbps with xfinity, did a speed test several times with results of 88-92mbps each time
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works great with comcast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
With my netgear n600 combo modem router I was having issues with speed and dropping the signal. So I wanted something I wouldn't have to upgrade in the near future. Docsis 3.0 is good enough, docsis 3.1 is better but comcast doesnt even come close to the speeds of docsis 3.0 , so there is no need to upgrade to 3.1 when 3.1 speeds aren't available yet. But as far as the product, it's amazing, i haven't dropped signal with about 6 devices pulling from it and it runs flawlessly
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great price for the unit and works well
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This had the best performance of the 2 modems I purchased and easy to connect to.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Fast and Bright
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem has not failed and is as fast as the internet can be. It is however way to bright. It lights up the whole room at night which is super annoying.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem for Cable Internet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modem to replace a modem we had been renting from Comcast. We had upgraded to the Blast 150 package but weren't getting the advertised speeds, averaging around 125-132mbps down/18mpbs up. After installing the Arris SB6190 our average speeds jumped to around 172-179mbps down and 22-25mbps up. After reading reviews here and on Amazon I was cautious about potential issues, but so far we have experienced none. I would recommend this modem, but ad the caveat that results may vary.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
SB6190: keeping ahead of modem eol (end of life)
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My internet was stopping. The cable provider rep said the modem was "eol" and I needed an upgrade. Also I needed advice so I asked the Best Buy sales rep who recommended this modem as the speed exceeded the eol concern. In brief, the modem set up was very easy. It comes with all the cables needed. Just plug it in and call the Internet provider. There have been no failure problems and the modem is rather stylish with its slim design and I like the fact that it is white. Overall I'm very satisfied.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Legitimate. Great speed. Easy to set up. Love the modem. Recommend it.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Out of the box, ready to go
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd Ariss cable modem. Take it out of the box, plug it in and it's ready to go. Works seamless with Comcast.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Good for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem for my suddenlink service. Easy to set up with a phone call to the provider and has worked as advertised.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this modem installed for a while now and I am pleased with it. It will allow me to get faster speed if I choose to.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Cable Modem for internet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great product! Have been using it for a while, it never goes down! Great speed for uploading and downloading.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Very Pleased with the Performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides greater than the 250 mbps that I pay for. Easy to set up. Worked perfectly right out of the box.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Fast, Reliable Cable Modem.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does exactly as described right out of the box: fast, reliable cable modem.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Good modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this instead of renting one from Comcast, easy to install and reliable product.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Reliable modem fast speeds.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from the 6141 and couldn't be more pleased. Easy to install and provides a reliable connection. Ready for fiber now.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
No Issues and Works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modem so I can take advantage of all of my speed that I am paying for. So far it has been great. I think I have plenty of room for future proofing my Internet download speed's.
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
One
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good !nice working on my service easy to setup
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Speedy cable modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my old docsis 3.0 modem to this device and now I have 100gbps speeds. Easy to set up. Requires a phone call to my is for them to provision the modem. Once that is done it works well.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Getting more speed than I'm paying for, perfect!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the base model Arris modem that was only rated to 364MBps, upgraded my service to 400. Was only able to get 280 hardwired direct to the modem. Upgraded to this modem and BOOM.. Now I get 475!!! Quick call to Comcast to get it provisioned and everything was good to go. Very Happy with the purchase and I now have room for future speed increases.