Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 10,860 reviews
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Satisfied
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! I have no complaints. It was pretty easy to set up.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem has been trouble free and fast. I expect it is best in the Arris line up for most people. I keep mine in a media closet upstairs and it seems to handle the heat with no problem. I read a lot about chip set issues on this, but it’s never failed by family of four active streamers/gamers! Consistently provides more speed than my plan advertises.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Fast and Bright
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem has not failed and is as fast as the internet can be. It is however way to bright. It lights up the whole room at night which is super annoying.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Cable Modem for internet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great product! Have been using it for a while, it never goes down! Great speed for uploading and downloading.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Stop renting
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking to cut my internet bill down with my provider of Xfinity. Renting a modem from them was $15 a month for what I considered to be subpar equipment. Once I installed this and my new mesh network for wireless, I saw a huge performance gain with internet speeds. I would recommend that everybody purchases their own modem and stop giving extra money to your internet providers
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Must Have For Any Modem Renters
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A definite have for anyone who is renting a modem. I am using this with my Comcast Cable Internet and was able to quickly get online with this modem. It took a few minutes to register the modem with Comcast Tech Support and I am getting over 30 more MPBS Download and 1 more MPBS as subscribed by my Service! All in all, you get more speeds with this Modem and very easy to setup.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Reliable modem fast speeds.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from the 6141 and couldn't be more pleased. Easy to install and provides a reliable connection. Ready for fiber now.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem was a simple to set up and it works flawlessly and is super fast!
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great price for the unit and works well
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This had the best performance of the 2 modems I purchased and easy to connect to.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Very Pleased with the Performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides greater than the 250 mbps that I pay for. Easy to set up. Worked perfectly right out of the box.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Good deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set up, work well. No lag streaming movies, excellent value
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
No Issues and Works
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modem so I can take advantage of all of my speed that I am paying for. So far it has been great. I think I have plenty of room for future proofing my Internet download speed's.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Speedy cable modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my old docsis 3.0 modem to this device and now I have 100gbps speeds. Easy to set up. Requires a phone call to my is for them to provision the modem. Once that is done it works well.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up. and works great, no complaints. Good product
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Legitimate. Great speed. Easy to set up. Love the modem. Recommend it.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
speed desnt seem to be any different
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So quality wise the arris modem like its previous known name "motorola" is solid and no errors when booting up. Due to the fact that I moved for the project expansion the company I work for is doing I have a capped speed of 25mb d/l and 1.5 u/l so when rating this I can say it is doing as required but id like to test it on a higher speed when I return home. Dont get me wrong as I said before this modem is solid on performance when you run speed test but I think the area servers here are limited. I still would purchase this one over linksys or Asus ...possibly Netgear as that's another modem I looked at on performance testing online. you wont go wrong with this modem
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Good modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this instead of renting one from Comcast, easy to install and reliable product.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Good value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was recommended to me by a Geek Squad tech. Installed with no problems. Seems to work well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
FAST - Easy install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good....no issues here! Easy to install....compatible with Comcast, and using AT&T MicroCell.....good times!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Does what it is supposed to
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My upgraded my cable internet and the old modem wasn't compatible. I purchased this one and it works just fine.