Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 10,856 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great speed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cable company had increased their internet speed a few months ago, and I had a modem that I purchased through them. I could never get above 110 megabits per second even though their service said 300. I purchased this modem from Best Buy, and decided to pay a few dollars extra for the 1.4 GBps model because we are supposed to get 'gigabit speeds' in the next year or so. Hooked it up at home, was immediately getting the full 300 MBps I was supposed to be getting, and more.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Super Fast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using it for about a month. It was easy to get it up and running. I'm loving the super fast speeds also.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Fast, easy, good price, FTW!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice modem. Works properly. Hookup is easy and simple, just call the cable company to let them know you have your own modem and stop paying that rental fee.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Excellent Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modm allowed me to return the one rented from the cable company. It is fast, easy to install, and saves me money.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great for future speed upgrades.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is a great investment for future speed upgrades. Overall very satisfied with the performance it provides.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great reach
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works outside also. Easy setup. Fast. Works with Comcast great. Good for price
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Awesome Arris And NightHawk Combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gotta Love it! We purchased our NightHawk Router the same day. We were renting the Spectrum before we purchased our own. Man what a difference. We added on our own stronger VPN and FireWall. With the new router this modem is screaming!!!! We have no more buffering anywhere around the house. SWEET!!!! All of Apple and hmm hmm android products now work flawlessly.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great for gigabit
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for gigabit connectivity.
Very easy to set up as well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good modem for Spectrum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem will work with Spectrum internet. Small, compact and easy to set up. would highly recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
easy plug and play ISP access
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This reviewer received promo considerations or sweepstakes entry for writing a review.
bought to replace older model... I unboxed and installed and then called my ISP to register/identify the device with them. and I was online in less than 5 minutes.
This does not have router nor wifi capabilities so you must provide your own Router and WAP.
I prefer this single purpose device as opposed to cable modems that have all three Modem/Router/WiFi built in. but your needs may differ.
Talk to the Geeks if this doesn't make sense
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
easy and reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and reliable. No problems here. I have used these in the past and always work great.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have been so happy with the speed and dependability of this modem. Highly recommend it.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Easy to use and setup
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and use. Is reliable and works with Comcast currently.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Buy For Our Usage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We cut the cord and replaced our providers cable modem with the Arris SURFboard and it has handled all our needs without a hitch. We stream to 2 tvs, 3 computers, 2 phones and Alexa devices. when our children and grandchildren come the number of devices shoots up with phones, pads and gaming devises and we have not had any problems with the Arris keeping all devices on-line.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy set up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and works great do far. Much better than the router provided by the cable company.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Easy setup. Ookla speed test indicates we're getting higher speed than the plan we pay for.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Easy to connect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was so easy to connect and works so much better then the one you get from the cable company.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Works well. Decent price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 250MBPS connection and use this modem to get full speed out of it Works great. Easy setup. I'm Happy.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
fantastic modem really fast and reliable don't think just buy
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Can't go wrong with this one.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I have always used Motorola modems (in this case it's Arris branded) and they are usually pretty bulletproof. My previous model has been the only one to fail on me but it last me several years and I'm fine with that, I don't expect to go 10 years between modems and DOCSIS standards aren't changing that often to warrant a new modem every couple years.