Customer Ratings & Reviews

Very easy install and setup for xfinity. It also works well with my google mesh network.

Needed to do an upgrade on my modem. Went from a docsis 3.0 to 3.1. Internet connectivity seems to improved. The new SB8200 is a good purchase. Price was reasonable and performs fine.

It works no problems. Exactly like my old one just faster. App was easy to set everything up.

My modem is almost 2 years and old with a flawless track record. The unit is sturdy and well built. It is super easy to set up and very reliable. My internet has never been so fast and stable plus the DOCSIS 3.1 is a major bonus. I will be able to keep this unit well into the future.

Very nice modem and small product to reduce the space it takes up. For the price point, definitely would recommend compared to paying my service providers $15/mo for theirs. I feel comfortable to trust the ARRIS to continue providing great speeds and ease of distribution. Great price, great value.

Purchased after experiencing slow internet and constant drops in service with old modem. Now getting max speeds paid for with current internet plan. Modem does not have built in WiFi so you will need a separate router, but doing so will provide better internet speeds and connection than a combined system. Set up is easy to complete with the instructions provided.

Compact and works great for my space. Initially seemed to struggle to provide up to 600 mbps but after a reset it works perfectly.

This arris modem is perfect it has the right amount of speed given to my router. My upload speed and download speed is much faster. Setting it up was ez and one phone call to Comcast to have them transferred over the new modem into the system. Can't go wrong with this little bad boy is doc 3.1 and its a 10+gigabit modem.

I decided to replace my cable modem at the same time I replaced an outdated router. This modem gave me the latest DOCSIS 3.1 technology and provides an opportunity to subscribe to higher cable speeds if I want. Setup was easy. Speeds are good and modem is reliable. I recommend it.

Very good quality, and dependable. My wife works from home, and it is very important to keep her computer online. I have been using for over a year, and it has not had any issues. I do a lot of online gaming while family is streaming netflix and using tablets with not lag.

work size and tenant no complications so far on got last 1 poped out

This was ABSOLUTELY a great upgrade to the previous version. I would definitely recommend it to anyone needing a very fast/reliable/affordable modem. It should b able to handle any reasonable speeds u have, several gbs.

As a word of warning, at the same time that I bought this modem, I also bought a high-end router, so the results may not be the same for anyone else. Now, let me tell you about my network set up. On my home network, there are at least 10 devices (increases to a maximum of 18 devices) that is connected to the network at all times. Previously, I had a refurbished SURFboard 16 x 4 modem SB6182. We had a ton of problems with loading websites and streaming videos on our smart TV. Also, under heavy loads, the modem would get very hot and could not handle the load and stopped working. Therefore, we needed to switch to a larger modem to handle the load. So far, the modem has not had problems with downloading. In fact, we have seen an increase in websites loading. This modem gets warm under loads but never as hot as my previous modem. So, I truly think this modem is worth the price.

So far, so good... Purchased 4 days ago, installed right after I got home. Setup was easy, although I did have to download an app on my phone in order to activate the modem with my internet provider. My previous modem was only DOCSIS 3.0, and Xfinity had upped my internet speed over the last year and half. I was limited to less than 300mbs speed, even though my plan was giving me 800+. BAM! After setup, all my wifi devices are working much better, with fast download speeds. Keep in mind your router capabilities, too. I currently have a TP-Link AC1750, so my 5ghz band can take advantage of the high speeds, but the 2.4ghz band is topping out at 240mbs. That will be my next upgrade.

Great modem. Take up very little space. Was able to remove the monthly charge from my cable bill for renting theirs. The modem from our cable company was much large and ugly. This handles higher speeds and works great.

Works perfectly. Easy to setup. Specs work with ISP. Doesn’t drop signal.

Excellent modem. Easy to set up. Speed is really good. I've used this brand for over 10 years, and they are rock solid. I've had no issues with them. Just remember to call your local cable company when setting up this modem. They will ask for a couple of numbers off of the unit.

Plugged in and worked great. Just one tip, if you are replacing a comcast unit you can't get this set up through their app, you have to log into your account on a laptop or something similar. Once you know that, setup is a breeze, speeds are the max I'm paying for and it is a lot smaller than the beast Comcast wants to charge a bundle for me to rent. Also if you are renting, chances are you are paying extra electricity for them to send you a massive unit that is actually creating an xfinity hotspot for all your neighbors. This is a great unit to quit a few of Comcast's games.

Bottom line...this modem has very fast capabilities (that I am unable to utilize at the moment) is small and does it's job at a much lower price point than the competitors. What more could you ask for? I thought our old modem had died so I frantically went shopping for a new one. This ARRIS was at a price point lower than all the other brands, in store, had a lot of great reviews and was available with up to 10gbs in speed (something the other brands in the store didn't offer). While I have nowhere near the capability of getting or paying for 10gbs, I figured I'd future proof my modem. While I determined the old modem was fine and my ISP was having issues they weren't letting me know about, I decided to keep this modem. It takes up a very small footprint and I find the colors of and steady lights much more pleasing than the flashing ones in the old modem. I know this is superficial, but sometimes it's the small things that count when you aren't a networking savvy techie, such as myself.

The shopping experience was very fast and easy. They had many modems to choose from. The cashier was kind, helpful and fast. It was snowing and we wanted to get back home soon they got us in and out fast! It is a good product!