Customer Ratings & Reviews

Upgraded my Internet plan to allow for faster speeds and more data. Turns out the existing modem I owned would not support the faster download speeds, so made the investment in this modem. VERY easy to install and set up and has worked flawlessly since installation. Highly recommend

Bought this Arris modem and Netgear AC1750 to replace a rented all in one comcast box. We pay for 200 mbps burst from comcast. Blue LED stays lit indicating modem is running in DOCSIS 3.1 mode. Very happy with speed/performance of this unit, and its user friendly to configure.

I wanted to separate my modem from router and this Arris modem is giving me internet speeds faster than I'm supposed to get. It takes advantage of the Docsis 3.1 and with the 32X8 I'm really seeing a lot of connectivity with devices that I used to have perpetual problems with. A great Modem and would recommend ...

Overall very easy setup (pretty much plug and play). Ultimately went with this over the NetGear CM1000 because it was able to be price matched down to $150. The reason I bought a new modem was because I was maxing out at 150mbps over Ethernet (pay for speeds up to 650mbps) after upgrading my router to a NetGear Nighthawk. After trying to troubleshoot a few other things I ended up with my modem (Motorola Surfboard) being the last component. My first Speedtest after installing the new modem came in at 500mbps during prime time so that was definitely the issue. I’ve had no issues with the Arris since installing it. One thing that is a little deceiving (at least to me since I’m not super into computer networking) is that it has 2 ports in the back which I thought could be both be used (one for my router and other as a direct connection for my desktop into the modem) but this wasn’t working for me. After doing a little research, I found out since it’s just a modem only one port will work (giving 1 IP Address). The second port will only allow faster connection to the same connected device (from what I read). Had this been made a little more clear by the manufacturer on their website, I would have given 5/5 stars. Still not a bad item though.

Used it for a few years & it worked great. Have now moved to Arizona & the internet company provides the apparatus for us so am not using it now.

Easy install. Windstream hook up was a little time consuming; but that is on Windstream. Performance is excellent. NO buffering; fast downloads and uploads.

Had the Surfboard SB6141 I believe that this one replaced. Nothing was wrong with it, I just upgraded my router and decided it was time to replace the modem as well since the other model didn't support the speeds I was paying for. Install was as straight forward as could be. Provisioning it through WOW did take a few tries of them pushing the signal through. After about 10 minutes online with the chat bot everything was up and running. Speeds increased as well as stability.

I recently did my annual, tedious ritual of renewing my Xfinity internet service. I settled on 600 Mbps service, nearly twice as fast as my old plan at the same price as my old one. To take full advantage of the increased speed, I replaced my old Arris modem with this modem with more download channels. After activation, I got wireless download speeds close enough to 600 Mbps, whereas my old one maxed out at 400 Mbps. I'm happy with this new modem and it has performed flawlessly. BTW, I used Xfinity's IOS app to activate the new modem. The process went way better than expected. The only hard part was entering the new modem's MAC address, because I can't type accurately.

Awesome cable modem that eliminates the monthly rental charges that cable companies live for. Capable of a download speeds up to 986MB. Has plenty of status lights on front to tell you what is happening at the moment. Can log into the unit to determine packet loss, errors and channel status. This is a simple modem that does its job well. If you are paying Comcast, WOW!, Xfinity, or another company a monthly fee then this is the unit for you. Simple to setup. Just screw the coax into the coax connector, plug in the LAN cable for your router, and plug in the power cord. Then call your cable company and tell them you bought your own modem. They will ask you for the MAC id number on the bottom of the modem and then they will authorize it to work with their network. That's it and you are up and running. PROS: - Nice price - Super easy to setup - Saves you on monthly rental fees from your cable company - Can support download speeds up to 986MB - DOCSIS 3.1

Works really good! This product was recommended by my Internet provider technician and I had one before so I just re-purchased the same thing but a higher model

Works great and setup was easy - just call Spectrum and give them the mac number and then reboot.

great modem. Easy set up(once you inform your internet provider). Fast and so far very reliable. Would highly recommend

We are pleased with our new product. It is very reliable, fast and user friendly. We would definitely recommend this product to anyone.

I recently upgraded my modem so it could handle my gigabit internet speeds that my house receives. Quick and easy set up on xfinitys website. The hardware info needed to activate the unit for your isp os clearly labled

Easy to install and has worked fine Bestbuy help with the selection of the product

Love the size, also very easy to set up. Have mine connected with an RBR40 Orbi Netgear Mesh Router system with two extra satellite extenders, to cover 2900 square feet home, and all is working much faster than Comcast's modem. All is great this far.

It works like a champ. Setup of this modem was quick and easy and you simply plugin the coaxial cable, Ethernet cable to your router and power cable and you are off and running. A quick call to your internet provider (Spectrum for me) to add the HFC MAC address and the modem is registered and provisioned and I'm up and running within 15 minutes. The modem is warm, but not hot as usual. I traded my used SB6141 and get a 15 % coupon which brought the cost of this modem further down.

I have Comcast internet service, 150 mb/s. My older cable modem would only get around 100 mb/s. That worked fine when I had 50 mb/s service. When I upgraded to 150 and couldn't get the full speed, I suspected the older modem wasn't capable of the higher speed, even though the manufacture's specs said it would do 384 mb/s. I upgraded to this modem and now get the full speed that I am paying for. As a bonus it is much smaller than my older modem so takes up less desktop space. This model was listed on Comcast's website as a supported model. Note that if you have phone service with Comcast, this modem does not support telephony, so you would not be able to use it for phone. My phone services is with Oooma, so it is fine for me.

Love this modem. Works like a charm, easy to get up and running. Getting much better connectivity and download speed than the Comcast rental modem (about double the speed - over 200 mbps). Worth every penny that I am saving in the $10/month rental fee.

Easy to setup same brand as previous modem - lasted very long and worked great