Customer Ratings & Reviews

Simple and easy to set up. The internet speed is very noticeable.

Replaced my old motorolla modem with this ARRIS - Surfboard modem. For more than a month i dont see any downtime when Motorolla needed daily restarts. Setup with xFinity was seamless and quick. Modem's app allows making changes to all components or the same can be done from xFinity app. The price is steep but with BestBuy finance option not a problem.

This product is exactly what I was looking for. I have a three-story home and my old router was not powerful enough to accommodate my entire home. My provider is Xfinity and this product was one of their recommendations. I am very satisfied with it. I did have to call customer service to help me set up the app. Other than that, it was very easy to install and set up.

Love the device, light weight and easy to set up. It is much larger than your (likely ISP provided router) so plan accordingly. Would be nice with this large of a device to have more ethernet ports but other than that, sleek and simple.

Easy setup with Mediacom . Works well with speeds I’ve never experienced before even using the rented one from internet provider. Works better than first thought.

Overall it work beautifully It was the easiest device to setup

Its ok i dont see hardly any change with speed or differents from my old modem

I have good signal but I can only see 5 connected devices on the app so I can't set parental controls. I tried doing what the blogs all say which is keep deleting the app and redownloading it but I do not get any different results. Prior to installing this modem I had one that I would set timers on for items like TVs or cable boxes that constantly draw signal and would have them disconnect at night or during the day when we were not at home. Doing this would keep us at about half our available Wifi for the month on Xfinity. Since installing this I have gone over the 1G Wifi each month and can't see on the app what is causing the excess consumption issue. If the app wasn't an issue I think this would get 5 stars.

It was difficult to install. Xfinity made it worse, and it was over the weekend.

This unit has been running strong for several months. Rarely need to power cycle it... compared to my previous few Netgear modem/router combo units, which needed to be power cycled every 2-3 weeks. Definitely recommend.

****** The Best Five Stars ***** Recommended for Xfinity

The set up was easier than any other modem/router combo and the range is superb. The light combo is way easier to tell if theres something wrong too. Makes it alot easier for folk who don't know what each light means on an older modem/router.

The unit is working well and does not display any lag time.

I try to keep up with everything in networking, knowing what I have( Arris G34) does okay but range and coverage was lacking. WiFi 7 is the future. My Arris G54 has it all. Range and power is three fold!

A little on the expensive side could get away with a cheaper one

It' nice and faster than the one that I had. like.

Works really well but my cable network said it’s way overkill for 1gbs so I decided to keep my current one. When my current one fails completely, I’ll be buying this again.

Setup was relatively easy. Download speeds are fast as advertised but only if you are within 20 feet of it. WiFi range is terrible. Does not reach beyond about 20-25 feet.

Outstanding signal push & reach, solved my problem no other modem-router could — delivered strong signal to all three levels of my house.

Was a little Leary on buying this but did and love it easy to hookup and get working and covers the whole house ( 2 story 4 bedroom home)