Customer Ratings & Reviews

It' nice and faster than the one that I had. like.

Outstanding signal push & reach, solved my problem no other modem-router could — delivered strong signal to all three levels of my house.

Was a little Leary on buying this but did and love it easy to hookup and get working and covers the whole house ( 2 story 4 bedroom home)

Setup was relatively easy. Download speeds are fast as advertised but only if you are within 20 feet of it. WiFi range is terrible. Does not reach beyond about 20-25 feet.

I don't understand the positive reviews. Poor range, and for anything not Wi-Fi 7 (and right on top of the thing) the speeds are worse than a Wi-Fi 5 budget router. The mobile app is rough, the web interface is slow, and it performs so poorly that I hesitate to even try to sell it to someone else. Weird web socket disconnects (like Twitch chat), some 2.4GHz devices get randomly dropped, and a multitude of other weird glitches. Wish I was still in the return window. Will never buy an Arris again.

Great to have the modem and router rolled into one. Can't tell if it's faster, but I think it's up to Xfinity.

This combo router and WiFi device will future proof you as far as Internet goes. Setup is easy but the app used to interface with the device did not work. I had to call customer service and manually set it up. For that reason it gets 4 stars.

This ARRIS modem router was as advertised. Easy to connect and includes all the bandwidths and Wi-Fi 7 for future technology.

Significant pickup in data and speed from my previous Arris router

For whatever reason none of my Apple 6E devices could detect the 6 ghz band. For 3 days I tried every suggestion from Apple and Arris yet nothing worked. Also for some strange reason when I connect my device ti the network I'm told that my network is hidden despite checking the option to broadcast my network ssid in the modem/router gateway. Considering that the main reason why I bought this was that I could use 6e I'm returning this until Arris gets this sorted out.

Yes it is that good. Fast. Home coverage not much better than the SBG8300. But fast.

The is DOS 3,1 with mega speed WI-FI all in one package

This modem / router sucks. New system with new technology and I lag everywhere in my house which is only 2100 sqf. I walk outside and also signal drops. I’ll be returning for the Netgear Nighthawk which reins supreme. They were out when I purchased the ARRIS.

Works very well the reason im giving a 3 stars is because arris has the specs for 5000sq foot, and like 30 feet away i lose connect. Because shipped it fast, and i got it fast. No complaints with best buy.

Gamers be aware. Do NOT buy this. known comcast frequent disconnect issues. Been having constant disconnect once I swapped from old modem to this one. Searched arris and Comcast forum and this is a specific hardware aka modem issue and there's no fix yet We tried having Comcast technician onsite and nothing improved

“The product quality is consistently outstanding, exceeding my expectations every time.”

Worse router/modem combo I’ve ever bought and tried to configure. Their GUI is very dated and not user friendly at all. Couldn’t even get their phone app to work on my iPhone. Save yourself the headache and purchase a different model from another manufacturer instead.

Very nice router/modem combo. It was very easy to set up and use.

Easy setup and super fast wifi ! I love it. An excellent piece of equipment.

Spent a total of 4 + hours on the phone with customer support and ISP, never could get wi-fi to work. I would not recommend this product.