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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 1061 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfortable design. Many appreciate the advertised battery life and the convenience of its wireless capabilities. However, some users have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,061 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Xbox Mic review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is amazing and comfortable and is had a good charge

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the A20 Gen 2 Wireless Gaming Headset! We're glad to hear that you're impressed with the microphone quality, comfort, and battery life. Your satisfaction is our top priority.

  • Pros mentioned:
    Battery life, Comfort, Price

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Easy to pair and connect, great charge! Very comfortable! Very good price, delivered fast! Wish there were more options for a case, had to go to another site to get a traveling case for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is by far one of the best headsets I have ever purchased for my son. Almost a year old started having static problems but have the total tech protection plan and Best Buy just replaced with a new headset.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming A20 Gen 2 headset! We're thrilled to hear that your son loves it and appreciates its quality and performance. Your positive feedback means a lot to us as we continue to provide exceptional products that enhance your gaming experience.

  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is lightweight feels nice I mean the volume settings are a little confusing at first but overall it’s one of the best headsets I’ve owned in my 10+ years of gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro A20! We're thrilled to hear that you're enjoying the lightweight design and the exceptional sound quality. We strive to create premium gaming headsets that deliver an immersive and engaging audio experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Astro A20's

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming I've always used astro A10's and the longevity they have is remarkable. I actually still have a pair for back up. The a20's are equally as good and wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! It’s great to hear the A20 Gen 2 is living up to the Astro legacy—especially coming from a longtime A10 user. The wireless upgrade paired with solid sound and comfort makes it a smart move, and keeping the A10s as backup? That’s just good gamer strategy. Enjoy the freedom and clarity! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Astro's. Great sound quality super comfy padding and fairly light weight. Wish they could adjust a little more. They fit a little tight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    A20 Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A20 Gen 2 is great while gaming I have A40 for wired . But I like using my Gen 2 while gaming more because of it being wireless. Battery time is good and great sound and good mic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend for Christmas and he loves them. He says they are very comfortable, sound quality is great, and battery life is long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent weeks reading reviews for wireless Xbox headsets. Its so hard to make a selection because you always find reviews that love the product... and then some that don't. Some 5 stars then some 1 stars. It's frustrating. So this time around, for my son's new Xbox Series X, I stayed away from the $300 - $400 headsets and went with a more affordable option, the A20. So far so good! My son, who has had many headsets over the years, liked the A20. Says it was more comfortable than the Turtlebeach he had previously (I don't remember the model number) and that it sounded good to him and his friends. Overall, a solid wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and build quality of this headset. The sound is awesome and i love being able to switch between the different EQ modes. The headset might feel a little heavy for some, i got adjusted to it. I feel like im able to use these for days without having to charge, depending on how long im using them for. Overall i took a gamble on this headset and im super satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flimsy and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 5 stars, these felt cheap and the head pad was too thin to be comfortable for long periods. The charging cable is proprietary to Astro and standard USB-C cables will not charge this. You will have to use the cable provided in the box. You will need a charging block! I did not feel these were worth the price they were charging. These should cost under $100.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds clear mics clear overall feel is comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! It's great to hear the clear sound and comfortable feel are working well for you. We appreciate you sharing your experience. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A20 >>>> Turtle Beach Stealth 600's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the A20 headset to replace the Turtle Beach Stealth 600's I bought on Black Friday (see my separate review of those). Essentially the Stealth 600's were way too tight and causing headaches within an hour of use. The A20's have much better weight distribution and are MUCH MORE comfortable. The ear pads are also much softer. Overall, sound quality between devices are similar, but I do feel that the A20's have a larger sound range. As a causal, adult gamer that wants to be comfortable when playing, these are well worth the extra $20 when compared to the Stealth 600's. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BEST GAMING HEADSET!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADSET FOR GAMING! I originally had the Gen1 A20. Sadly they didn't work with the new Series X/S since Astro doesn't have a firmware update for Gen1(they basically gave up) I went and bought SteelSeries Nova 7x, I must say even tho they are comfortable, always echoing and are lacking in sound against these A20. Plug in the USB transmitter and wamn your connected. 0 echo on these as well. My

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item bought for my son who loves it. Noise canceling. Cordless. Able to use long hours before charging. Very comfortable on head. Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset, for Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for playing on the Xbox. Connects easily and sounds great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Mid Tier Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 months of use i really like how this headset has performed. Super easy and simple to setup + with it being wireless you dont have to deal with any wire mess while youre gaming. For the price, this headset is hard to beat in terms of sound quality and comfort. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Price is good. Also comfortable. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headset for Xbox!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this to go with his Xbox. I was a little apprehensive but quite impressed with the sound, mic quality, and battery life.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that your son is enjoying the A20 Gen 2 Wireless Gaming Headset! We're also happy to hear that you're impressed with the sound quality, microphone, and battery life. Thank you for your feedback.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, light. I wear glasses and can wear for hours, no pressure on the side of the ears.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming A20 Gen 2 Wireless Gaming Headset! Logitech