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Customer Ratings & Reviews

Astro Gaming - A20 Wireless Gaming Headset for Xbox One/PC/Mac - Multi-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 455 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
connection
  • Rating: 3 out of 5 stars

    Echo & sometimes connection problems

    Posted
    Serg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is amazing but my friends tell me they hear an echo. Sometimes it loses connection & my settings like voice & game volume reset. I did update it but I dont think the problem was solved.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good headset

    Posted
    Rock
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It work good but has connectivity problems. It goes out frequently

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just ok

    Posted
    Em2019
    • My Best Buy® MemberMember

    Easy plug and play headset but I've also experienced some connection issues with suddenly losing sound or voice but a simple unplug and replug in solves the issue but it is annoying. As someone who games for hours at a time and wears glasses this headset can get pretty uncomfortable; the top band can be irritating after a while and the ear cups are fairly tight. I wish there were better options to prioritize party chat over game volume.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Never ending issues.

    Posted
    Unkn0wnGrunt

    For a $150, mid-level headset, this headset delivers on sound quality and comfort. What REALLY SUCKS about this headset, however, is that it CONSTANTLY has to be reset, losing mic functionality with every other self-mute or reconnect upon walking out of the room and back into it. It took me forever to realize the quickest fix was switching it to PC mode and back to xbox mode (turning it on and off a bunch works too, thats fun mid-game). Around 75% of the times I turn on my xbox, the headset fails to properly connect (even when plugged in! @@@@@@@ so jimmying the connection adds a minute to start up every time (annoying when hopping on for 1 quick match). On top of it all, the on/off button and all other control buttons seem to work only when they want to. 3 months of every day use and I still don't know whether holding the on button or simply tapping it is what actually works (it seems random every time). The thing is actually so tough to turn on sometimes, that I am currently convinced my headset is entirely broken--I can't get it to turn on at all. I purchased in March 2018, and this is the last straw leading me to feel the need to leave this review. Thankfully I know headsets always break (the xbox studio ones have never lasted more than 4 months for me despite gentle care, i've tried 3 pairs), so I got the warranty. I can totally see why with a single use, this headset may be reviewed very highly, but prolonged experience with this device is a NIGHTMARE.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better Options for Less

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I returned these because I thought they would be better than my Turtle Beach 600's and I was wrong. I just didn't like the way you had to press a certain button to switch b/w game volume and party chat volume. Never seemed to work correctly. One was either too loud or too low. On the TB's you have 2 separate wheels to adjust and it just works better. No way for $50 more these are better than the TB 600's. Also, the signal didn't transmit that far. Never had a problem with my TB's reaching to the garage (25 yards away and going through multiple walls and these would get all crackly just runnin to the bathroom 10 yards away. PASS!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Sweet Spot in Astro’s lineup

    Posted
    DigitalYukio
    • My Best Buy® Elite Plus MemberElite Plus Member

    PROs True Wireless Headset. No wires needed for Xbox Chat/mic The Xbox One version also works completely on PS4 (Wireless mic and Game Audio). The battery is rated at about 15 hours on medium volume. Full-sized USB port on the back that you can use to charge your headset or other devices Works with both PC and Macs Useable while charging CONs There's no wired Audio support. Headphones turns on while charging SOUND This has essentially the same sound signature as every other Astro headset, which is a good thing. It's a slightly warm, slightly aggressive sound, that seems designed to split the difference between fun and accuracy. Highs are gently reduced from their maximum without a hint of fatigue. Bass is right in that nice middle ground between punchy and rumbly. The mids are present and don't sound hollow or muddy. It sounds very friendly, impressive, and pleasant.sort of like what I expect out of Bose products. It's tuned for long gaming sessions, and I think a slightly warm signature is just the right call for that purpose. This pair doesn't include the Dolby Headphone decoder of the more expensive A40 and A50 units.but you can use software virtual surround solutions like Windows Sonic or Dolby Atmos, and those work great. Astro includes three default EQ presets. The first is called "Astro," and it actually gently elevates the highs and upper mids without touching the bass. Even with this EQ turned on, the headset presents a nice, generally warmer-than-flat sound signature that I could listen to all day. The second mode is called "Pro". It adds a somewhat aggressive hump in the bass and boosts the upper-mid footsteps region. I don't really like the way this sounds at all, particularly for music. However. It's probably designed for gaming tournament scenarios. The extra hump in the bass helps further block out outside noise, and the boost in the upper mids helps bring out footsteps and game chat. So I get why this preset exists. The third preset is called "Studio", and I think it's trying to mimmic the slightly "W-shaped" sound of something like the M50X. I enjoyed the sound of this one just fine. It's nicely detailed, and more aggressively punchy in the bass than the default setting. It has slightly boosted highs too, that have just a touch more detail and "tizziness" to them, but still don't sound fatiguing. Of course, with a computer, you could delete all these if you'd like. If you hook up the A20 to a Mac or a PC, you can download the Astro Command Center and fully reprogram each of these EQ presets to your heart's content. You can also tweak the mic settings a bit. This is just simply a nice-sounding headset. The highs are present but not too aggressive. And the bass should satisfy all but the most obsessive of bassheads. I think the equally-priced RIG 800 sounds a touch more impressive on its default EQ.though that headset has some issues with digital clipping/distortion when your source volume is turned up, which thankfully isn't a problem on the A20. Astro has always presented a solid, safe, fun sound signature across their lineup, and it's really nice that the two lower-end offerings retain that. ISOLATION The A20 has an impressive amount of isolation for a cloth ear cup headset. The ear pads seal well against the head, and have a very dense memory foam inside. It won't block out as much noise as an active pair of headphones, or some of the better leatherette pads on the market.but it's great for a headset using cloth. COMFORT Astro has once again nailed headphone comfort. The ear pads have larger holes than those on the A10, so you shouldn't have any huge issues with the pads or the insides touching your ears. The pads are shaped comparably to those on the A40 and A50, with a nice subtle molded shape that helps make up for a slight lack of lateral rotation in the cups. Although the covering is similar in quality to the cloth on the A10, the foam inside the pads is perhaps the nicest Astro has ever used. It's a squishy memory foam and I really like the way it feels. It molded nicely around my glasses. That Crusher Wireless headband pad serves its purpose well, and offers more direct head support than any other Astro headset. All of those use half-length cloth pads. This pad is made of a soft rubber with a pocket of air behind it, and it feels quite nice on the head and in the hands. It also picks up a ton of dust instantly. The weight and clamping force are just about perfectly balanced, and the result is a headset that's easily wearable for hours, once you get it adjusted correctly. If you don't place it just right, the ridges in the headband might cause you minor discomfort, but that's about all I could see being a comfort issue. Astro can stand proudly alongside HyperX as a headset company that actually cares about user comfort. What a concept! :) MICROPHONE I never expect wireless mics to be amazing, especially on gaming headsets. There'sn't a lot of bandwidth to spare in the design of these products, and often the mic audio gets short shrift. No such issues exist on the A20. Like the A10, it has an exceptional microphone. The tone is natural, with nice resonance in the voice. It has decent background noise cancellation. There's a tiny amount of barely noticeable compression, but honestly I'll take it. This is perhaps the best-performing wireless mic that'sn't on a Razer product. You can use the Astro Command Center software to pick from different noise gates, and adjust the amount of side tone as well. This directly copies the features of the more expensive Astro headsets, which is wonderful. FEATURES/EXTRAS/WIRELESS PERFORMANCE Inside the box, you get a wireless transmitter, the headset, a 1 meter USB cable, a half-meter USB cable, and a 1 meter optical cable. The wireless transmitter is nice! It has just enough weight to it that it doesn't feel hollow, and it has rubber feet so it won't slide around on your desk. I bought the Xbox version, so it has a toggle on the back between Xbox and PC modes. In Xbox mode, the USB connection basically fools an Xbox One into thinking a controller is connected, and you can pump all the chat audio to your headset that way. Regular game audio comes in over the optical connection, and you can balance these levels with buttons around the volume wheel on the headset. In PC mode, you can get audio to the transmitter either through USB or optical.but you'll need to use USB if you want to use the mic or the Astro command center. The headset will also work with a PS4 in PC mode, if you connect up both the optical and usb cables, thanks to the PS4 supporting most generic PC USB headsets. So if you need compatibility with all three platforms, the Xbox headset is the one to get! The white light on the transmitter turns green when you switch to Xbox mode. There are also some Call of Duty branded versions that sell for 10 bucks more and come in different colors.and for your troubles/extra cash, you get a code to redeem for microtransaction bucks inside for Call of Duty: WWII video game. Yay? Highly recommended for gamers on a budget that want a solid mic, a slightly warm sound, and good comfort! FINAL THOUGHTS Astro has basically produced an A50, but taken out the magnetic removable ear pads and the Dolby Headphone decoder.and then lopped over $150 off the price. That's an astounding deal if you're looking for a headset and you've decided that Astro is your brand of choice. The RIG 800HX offers a free Dolby Atmos code in the box right now, and slightly better battery life. However, it will have some issues with digital clipping if you don't turn your source volume down, and it doesn't isolate nearly as well as the A20. It also doesn't have as nice of a microphone. This hands down beats anything Logitech has out right now. In short, the A20 is a totally good and fine wireless headset with exactly the feature set I'd expect at this price point, and sound that mirrors its more expensive cousins. In fact, if you're good with stereo or one of the software virtual surround modes Microsoft has recently introduced.there's almost no practical reason to select the A40 or A50 over the A10 or A20. Sure, the more expensive headsets do offer interchangeable ear pads. But that's kind of the one leg they have left to stand on, direct comparison-wise. I still love the more premium A40.but these cheaper models are perfect for most consumers who want the same sound and feature set, as long as you don't want to change out your pads all the time. Highly recommended for gamers on a budget that wants a solid mic, a slightly warm sound, and good comfort!

    I would recommend this to a friend