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Customer Ratings & Reviews

Astro Gaming - A20 Wireless Gaming Headset for Xbox One/PC/Mac - Multi-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 455 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 20 Reviews
  • Rating: 2 out of 5 stars

    Too Quiet

    Posted
    Neffasaurus
    • My Best Buy® Elite MemberElite Member

    I can barely tell that the bass is decent because these things are set to volume 100 and sound is barely leaking out. I downloaded the Astro software, but that's just an equalizer I guess. I've spent too much time trying to mess with settings in the Astro software and Windows for first-time setup already, without a resolution so far. Going to try to get a hold of customer service or YouTube first to see if they have any fixes, but I feel like I should just be able to plug and play rather than mess around. These are comfortable and light, and I otherwise would like them if they functioned properly. I don't know how people wear these to places with a lot of noise, though. I should have gotten some Krakens or something.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Comfy but substandard

    Posted
    Notd33zy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These Astro A20s are extremely comfy and the concept of them seems great however the overall funcionality of them has flaws. First the volume control is in a rather inconvenient place as far as where its located. It can easily be moved to lower the volume with your movements. You pick up a lot of white noise or light static when turning the volume high. Forbsome reason they also dont always connect or register. Last but most importantly they wont turn on and i have no LED light even with plugging in so they’re not “dead”. Cant turn them on and its been just over 2 weeks since purchase. But back to my first statement their actually real comfy lol.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great audio but.....

    Posted
    EG951

    Audio is great and really liked the Astro app. mic was also decent however within 4-5 days of use. Head band has a crack. FYI i don't have a huge head. Another issue i found that it doesn't unmute when mic is flipped down. Overall returning this headset and getting a different brand...

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Beginning or Solo gamer

    Posted
    OnBompton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Astros are a great product but these A20s I purchased about a year ago are NOT for serious gamers. Echoing Mic if you turn your headset to full volume, battery life isnt great. Personally I just upgraded to A40s and the price difference speaks for itself. How this helps someone

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Overpriced for the sound quality.

    Posted
    Violator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I think this headset is decent. It fits very comfortably, however the sound quality sucked compared to my VERY old wireless Turtle headset. Definitely overpriced that's for sure. I ended up returning it and began to appreciate my old turtle headset ALOT more.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Kind of a disappointment

    Posted
    Bryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Heard great reviews about the Astro A40 decided to save money by getting the A20's and just wasnt that great. No warning when battery on headset is low. If you can spend the money go for the A40

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Look cool but aren’t user friendly

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these for my son and nephew to play with on their Xbox the set up is not user-friendly and there was little to no tech-support online or over the phone. I returned these

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Great Fit and Low Vol.

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Headset is quite uncomfortable with more of a square design than circular. Vol does not go up that high. Also did not sound too great when playing movies from my Xbox One.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok

    Posted
    dssw
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not as comfortable as the a50s and they don’t sound as good as the plantronics for the price. For a kid or something, sure...for a gamer...look elsewhere

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Dissapointed!

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not a bad headset for chatting with your friends.. nothing else. Lacking in sounds quality and gives alot of feedback to other people in party. Very comfortable though!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It wasn’t worth it

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would not recommend this headset, the Bluetooth would work sometimes and then not work and I could not use it

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    useless

    Posted
    mom1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    dont know why but manufacturer need improvement sound and mic stop working

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    OK HEADSET

    Posted
    EFFORT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    PURCHASED ITEM FOR MY SON AND HE SAID PERSON ON THE OTHER END COULD NOT HEAR HIM VERY WELL.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money

    Posted
    12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These sound like you are listening through a tin can. Definitely not worth the price.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not good

    Posted
    Linayh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    For the price you can buy a better headset with a good quality stop working in a day

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Wouldn’t recommend

    Posted
    MRA2K
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had it for under a month, won’t turn on at all now. It’s pretty bad coming from such a major gaming company.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Decent headset

    Posted
    UM1201
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not a bad set of headphones only crummy thing is that one side died out

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good headset

    Posted
    Rock
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It work good but has connectivity problems. It goes out frequently

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a Fan

    Posted
    Hixon10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Not a fan of these. I prefer the Play Station 4, anyways.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Needs improvement

    Posted
    Bigun23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Game volume was on low end, no comparison to TurtleBeaches

    No, I would not recommend this to a friend