Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Headrest design is stupid
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why they thought a removeable headrest (that part thats cushion at the top for your head idk) was a good idea. already it’s broken and I’ve used these for like 6 months. What kind of design choice was this? ridiculous. it doesn’t stay on and the piece that snaps into the actual headset is just completely chipped. I don’t abuse my stuff either. Just terrible design for $300.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback and we apologize for any inconvenience caused. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.
- Pros mentioned:Battery life, Comfort, Range
Great Wireless headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using these for a month now - I want to cover a few things 1. Setup - setup was a breeze - simply plug in your optical cable or USB cable to your PC - done! 2. Function - They are wireless and provide a good range in my home - I can wander a bit around the house before the sound will drop - usually about 40feet give or take. The sound doesn't distort but doe completely drop-in/out when you hit that edge! The headset has a great battery life - I used them for a few gaming sessions and conference calls for about 3-4 hours - never got a battery warning! It's easy to set up 3 different audio EQs and switch from game to PC> Also the base provides a charge status! 3. Comfort - I ofter find that over the ear headsets become uncomfortable after about 45 min with my ears getting hot. These have a magnetic earpiece that is a foam/fabric material. These are comfortable and allow some airflow and thus I can wear them longer - also easy replacement as they wear down to keep the headset like new! 4. Microphone - has good pickup and boom is flexible. When upright it is muted. There is a noticeable "notch" when moving up that lets you know it is in fact muted! 5. Volume - this headset has a good volume for calls and gaming - They are plenty loud enough but not rocking your skull LOUD. I tried going loud to find a distortion but the limited settings prevented that - which is good!! 6. Sound Quality - I really liked the sound form these - They are Dolby settings. I found the spacial to be great and the custom EQ lets me set to sound as I want. I set up a few EQs for music/Gaming/Calls that are quick presets! These presets are easily known on the base or by audio beeps as you flip through. 7. Build Quality - this headset should last a long time. They are well built and using the base for storage should keep them out of harms way! With the customizable pieces that are replaceable as well. 8. WIndows 10 allows me to switch between the headset and my USB desktop speakers so that I'm not always plugging/unplugging the headset Overall a great headset and should last a while if taken care of! I
I would recommend this to a friend Absolute garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Constantly disconnects from xbox series x. Poor quality microphone. Consistanly have to unplugg base from console to get to reconnect. Worst headphones ever.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We're sorry to hear about the connectivity and microphone issues you've encountered. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Pros mentioned:Wireless
Best wireless gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best wireless gaming headsets you can get. Only issue is on current gen systems there is issues with game/voice chat not separating 100% with control wheel
I would recommend this to a friend great headset when it works.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this one because it was dead out of the box, but i've owned 2 of these in 5 years and they are fantastic headsets... when they arent DOA and when they work, current one is disconnecting quite often and the software for these is atrocious.
I would recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience and we regret to know that you had to return the product. This is not what we want to deliver and we apologize for any inconvenience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent attention and product, really love it, thanks for everything
I would recommend this to a frienddurability lacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had astro a50s for year never had problems lasted 4 years. I bought these new ones and the top cushion fell off and wont clip back on. This is a very weak built verison of the a50s
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Glue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go back to the store to buy super glue for the top piece that kept popping out. Without that piece the headphones become almost unbearable to use. Great overall sound and performance but the lack of comfortability really brings down the rating.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that. We will be sure to pass on your feedback to the right team. Appreciate your efforts for bringing this to our attention.
2 headsets, both garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these and at first I did, but within the first month 2 screws fell out then the headset started cutting out while playing. Astro replaced the headset with a new one, this one hasn’t fallen to pieces, yet, but the audio is horrible. When the headset isn’t crackling or buzzing it just randomly fails and goes silent while you’re mid gun fight. I’ve recieved multiple teammate complaints due to a screaching noise it emits. Waste of money and time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about you having cosmetic/audio issues with your A50s. At Logitech, our goal is to ensure that you're completely satisfied with your purchase. We want our customers to enjoy the products as much as we do. Your feedback hasn't gone unnoticed. We'll definitely make sure to communicate this with the team as we strive to improve our products
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They might look really nice but they are not worth it at all. They disconnect from the base and it’s a pain to get them to work again, also they aren’t that comfortable to wear for more than an hour.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Astro Gaming A50 Gen 4 headset. We're sorry to hear that you've had issues with disconnections and discomfort after wearing them for more than an hour. We understand your frustration and apologize for the inconvenience.
Way better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frequency is way better than the 3rd gen hands down
I would recommend this to a friend- Pros mentioned:Comfort
A50 Astros
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astros A50 Headphones work great and are comfortable for long-term playing.
I would recommend this to a friend - Cons mentioned:Headband
Headband
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful headset just got it a couple days ago and the headband won’t stay on
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret the difficulties you've encountered and apologize for any inconvenience caused. Your feedback is highly valued, and we will take it into account. To receive additional support, please contact our Astro Support team.
Not for XBOX X
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not work well with the XBOX X.. I’d hold off till the new model comes out.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best headset on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May blow ur ears off. Supperior quality easy install for both console and pc
I would recommend this to a friend Save your money! Do not buy this product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product wanting to try something new they worked great until the first 2 week's then the audio wheel didn't worked i couldn't return them, so i had to buy a new headset different brand but they work great and no problems...plus i bought them then theybwent on special 200$ just like that gone never again am i buying turtle beach headset
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to assist you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Sound quality
Best one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ones so far I can hear everything very good for warzone and cod
I would recommend this to a friend Not worth the price and becomes defective!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset was good at first but I’ve had it for about 3 months and it does not last very long. I’m disappointed because I heard a lot about Astro Gaming headsets being the best you can get but I should’ve gotten a SteelSeries or a Razer instead. Very dissatisfied I wish I could return or exchange. :(
No, I would not recommend this to a friendNot good for pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How to make a return to the store for this ones they were not it for me. I was not able to download the app & when finally was able to install kept crashing my PC horrible experience..
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the unfortunate experience you had with the Astro A50 Gen 4 headset. We understand the frustration of encountering software compatibility issues and performance problems. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
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Stay Away From Open-Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s never clear if open box items are return items or display items. There should be some sort of cleaning process and quality control for open-box items. The one I received was disgusting. It had a lot of hairs on the ear cups. There was scum and oil spots around the headset. Do better BB.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your unpleasant experience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
