Customer Ratings & Reviews

Loved the quality of this headset. Sadly it's not truly wireless. You have to plug in a chat cable. My headset broke within warranty due to mic issues. I sent it off got it repaired sort of fairly easily. 6 months after my warranty ends i have the same problem. Since I am out of warranty i tried to repair it myself. Opened it up and honestly it was the worst wiring and soldering repair job I have ever seen. This company does not stand behind the quality of there work.

Extremely disappointed with my purchase. For $300 these should work right out of the box. I have only been able to get my microphone to work maybe 2 times out of a dozen attempts now. I've spent hours researching how to fix this, trying to fix this, and frustrating my friends by holding them up while I try to see if I fixed them. When the mic does work, my friends complain that I sound like a distant robot, even after modifying the settings using my computer. A gaming headset should have two primary features and should be judged the most harsh against those: the sound quality and the microphone quality. In game sound quality is great. But since my microphone doesn't work, these don't meet the basic functions of a gaming headset. Very disappointed and also past the 14 day return policy so I'm stuck with overpriced headphones that only serve to play in-game sounds. Do not buy these unless you like wasting money.

I am currently on my 3rd pair of Astros and 2nd pair of Astro A50's there are so many problems with these headphones. From randomly disconnecting to randomly not being able to hear but you can talk or vice versa. You pay 300 dollars for these headphones and they dont feel like they are worth it.

I've had these about a month and today is the fifth time I've gone to use them and they have been completely dead. After the first time I started turning them off before placing them in the dock so that if they didn't charge for some reason they wouldn't at least be any worse than they were when I put them there. Nope, they end up being so dead they won't turn on even plugged in (unforgivable design flaw). This charging problem appears to be a common issue and it's unacceptable that in a pair of headphones this expensive went to market and worse have not been fixed yet. When they work they are the best headphones I have tried out of the TB Stealth 400x, 800x and the A50 except for the fact that they don't have Bluetooth built in.

My friends have been saying that my mic echo please help

Can’t wait to use it. Heard nothing but good things.

Great gaming headset with tons of customization!!!

Base station is finicky. Gold plated pins fell into base and I had to warranty it and wait two weeks for a replacement. Customer service is definitely not in a hurry and they don't care about you, so save your breath.

Yea the headset feels really comfortable. But the sound quality doesn't impress me at all. You would think if you're paying 300 dollars for a headset the sound quality should be top notch. ITS NOT. was very dis satisfied when i found that out after friend recommended me to buy this. If you're into serious gaming i would not recommend anyone to buy this headset. i have used other headsets that have way better sound quality. once again. you think you should get awesome quality sound with a 300 dollar headset. you dont. lol. not with these anyways.

I’ve had two different pair of A50s and they have both stopped working. The company will not stand behind the product either. Avoid Astro and save $300. I promise if you buy these they will stop working.

Be wise and make another choice for your product. Beyond Geek Squad coverage for replacement from Best Buy, there is no good replacement/repair choice from Astro. If your Geek Squad runs out you are left to your own options. For $300, not worth it. I had one replacement from Geek Squad for a faulty USB charge port on the headset after about 14 months of use. Now after a bit longer than 2 years following replacement I was not offered a chance to upgrade my Geek Squad and the replacement headset (was a new unopened product at time of replacement) needs a battery replacement and there is no service Astro will provide. Their reply to my email for support was to purchase a new headset. Yet they do not offer just a headset, and that means they are telling you that you are left with purchasing a new headset. So save your money if you value spending $300 you won't get but just over 2 years out of this headset before you run into a problem or hopefully the problem occurs within your Geek Squad coverage if you should choose to make this purchase. Best of Luck.

This headset is not what every other comment leads you to believe. The audio quality is decent at best and the bass is completely pathetic. They feel heavy after about an hours use and is extremely overpriced. I HIGHLY recommend getting the G933 over this for not only quality, but it's less than half the price...

My headset continued to lose power, even when not in use. After hard resetting per Astro's instructions I have the same issue and am returning. Also, not a fan of the magnetic stand. You have to get the headset just right on it to begin charging. I found taking off the ear cuffs helped, but still had to set them on just right...poor engineered design.

I was warned about the long list of issues with these headphones and was told to go with turtle beach. I went to Best Buy to get a set of headphones and after seeing them and the price I thought, there's no way these are garbage like they are made out to be. Well...... the headband doesn't stay on and it makes them unusable. For 300+ dollars how could the company make such a horrible design flaw. Additionally the base station power cuts in and out. Clueless as to why, I have tried using different cords and different power sources and nothing work. Today, just 4 months after owning them, (adult owned and cared for) the base station will not turn on and they are completely useless. TRASH!

I like it soo much, but I want the version for playstation SLIM.

First I had very high hopes for these earphones. Lets start with what Astro promised. They first came out and said that you would be able to buy two base stations so if you had an Xbox or a Playstation you can buy another station so you can use the same earphones for both devices. Lie! I have looked everywhere even on Astoros website that is not available. Second they say you should get 15 hours of playing time. I get about 10 hours. Third every time I use the earphones on my Xbox I have to switch the button to PC back to Xbox then do it again just to get my Xbox to recognize the headset. Yes I have done all the software updates. Still does the same thing. I have hardly ever written a bad review about anything. Save your money. Do not go through the pain!

A40 TR Is much better go with them you won't have to worry about charging they and trying to put them on the garbage dock that never seems to want to charge the a50s. A50s battery sucks will die fast so they say to use a charging cord if you intend to play longer but the Cord isn't included with the price so that leaves you to spend more money and to top it off the Cord sucks it charges while you play but don't expect it to charge it all the way it will stay we're you plugged it in at it never can recoup leaving you with a corded head set. If you intend to play for couple hours wirelessly and then want to play with a corded head set for rest of your time these are for you (not) go with the a40 tr cheaper and better

This headset only worked for about two hours. I purchased these for my xbox as they tend to have good reviews and they're totally wireless. Around two hours into a session, the headset shut off and would not come back on or accept a charge despite many troubleshooting attempts. Apparently this is a known issue that can sometimes be corrected but not in my case. All firmware was up to date as well so no issues there. I returned these and chose to spend my money on something else.

The first day I had it my microphone sounded really muffled to all of my friends. The second day the Dolby surround sound sounded like it was playing through a tin can. Then on the third day it wouldn't turn on at all. I went back to get a refund and just got the a cheaper headset that works BETTER. I previously had a Razer Kraken 7.1 Chroma which was great but the cable frayed mad quick. Do more research before instantly picking the Astro a50s. - youtube.com/jttechno22

Bought it followed the directions and the Xbox does not recognize the headset. I can hear sound but no mic. went through all the online stuff no answers call them and was told to open a ticket and someone would get back to me in 24 to 48 hours. totally unacceptable I bought it and want to use it now. DO NOT BUY THIS PRODUCT.