Customer Ratings & Reviews
- Model:
- CM3401-R3128BL
- SKU:
- 6534970
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, battery life, and performance of the 14" 2-in-1 Chromebook. Many also appreciate its ease of use and the ample RAM for a Chromebook. However, some customers find the weight to be a drawback, and a few have noted limitations with the operating system and its compatibility with certain applications. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
Love My ASUS 14" Chromebook Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It is the right size for me, I had a Dell Insprion 17 which was larger and hard to travel with. You will love the size,
I would recommend this to a friendVery versatile machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter wanted a Chromebook with touchscreen that folded completely to take notes and sketch. Works amazingly for all of her needs!
I would recommend this to a friend3rd cbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Chromebook. I find this one has a sharper image and better sound. On occasion when streaming the picture "catches" or I would have given it 5 stars.
I would recommend this to a friendASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great first laptop for my son! He needed it quickly for his first day of school. Best Buy did a great job expediting the purchase of this computer.
I would recommend this to a friendASUS 14" 2-in-1 Chromebook Plus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm quite happy with this product; the case feels quality. I would like it if it was lighter; but at this price point it's hard to argue with.
I would recommend this to a friendGood basic laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for browsing and doing basic tasks. Happy with screen, touchpad and key spacing. Size and weight are also ideal as a basic use laptop.
I would recommend this to a friendVery substantial Crome Book!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become my go to Chrome Book! I have 2 other Chrome Books HP’s. but this is the one I go to for my daily browsing.
I would recommend this to a friendGreat Chromebook for kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for school aged child and has worked really well. No issues with functions or software. Saved some money as it was open box.
I would recommend this to a friendGood Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the build quality and features . For students its a great laptop with option to convert in tablet
I would recommend this to a friendBeyond Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely pleased. It so surpasses my expectations of what I thought for a Chromebook.
I would recommend this to a friendGift for my mom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She loves it and im impressed by it too. Since she has a google based, the laptop syncs to it and connects easily for her.
I would recommend this to a friend- Cons mentioned:Weight
It’s good for students
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but it is heavy and slow for my son it’s ok
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elena J,
Thank you for sharing your experience with the Chromebook. We understand that the the design of the product did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the slow system issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001636-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1049593/
Asus wins
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love asus products. Very clean and well made. Will buy again. Maybe a larger screen though
I would recommend this to a friendNice, fast device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Fast and powerful that has several neat little features, such as backlit keyboard. Using it as a tablet can be balky.
I would recommend this to a friendGreat student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my daughter as she asked for it to have for college classes she is starting this coming school year
I would recommend this to a friendWorth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. Everything is functioning better than I anticipated, and it's meeting my needs for schooling.
I would recommend this to a friendopinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care to comment at this time. Well, nobody cares about my opinion at my age so let them through away free advice.
I would recommend this to a friendChromebook PLUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one heck of a Chromebook. The Plus in the title is well earned. I love it and there's nothing negative about it.
I would recommend this to a friendASUS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love it. Nice and compact. Does everything I need it to. Lightweight and easy to take everywhere I go.
I would recommend this to a friendVery great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a very good purchace, and my grandkid loves it! The touch screen works flawlessly, and it hardly ever lags.
I would recommend this to a friend