Customer Ratings & Reviews
- Model:
- CM3401-R3128BL
- SKU:
- 6534970
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, battery life, and performance of the 14" 2-in-1 Chromebook. Many also appreciate its ease of use and the ample RAM for a Chromebook. However, some customers find the weight to be a drawback, and a few have noted limitations with the operating system and its compatibility with certain applications. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
irredeemable screen issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very unhappy with this product, that I had to return it, I have never bought a computer that I had to return, When watching a live video the screen would go to a black screen and the computer was non responsive but the lite was on the side, tried over and over same thing, now I am without a new computer
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Peacock255,
It is really unfortunate to hear about the performance issues you had with the Chromebook. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308020088-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great chrome book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my middle schooler and great price
I would recommend this to a friendGreat laptop that is light with great battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size and a great price This key board Is back-lit something I was not sure of when reading the description.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying this laptop one of the great features that I didn’t realize when purchasing it it has a backlit keyboard.
I would recommend this to a friendBest buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop covers all my needs well informed sales person helped alot
I would recommend this to a friendASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product its easy to use and also work great for my job
I would recommend this to a friendGreat lapto
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses this laptop almost every day. He has really enjoyed it
I would recommend this to a friendGreat Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Realtor, I needed an inexpensive "smallish" laptop that I could take with me. The Asus 14" Chromebook is perfect!
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son he is homeschooled and he is really enjoying it great product haven’t had any problems:)
I would recommend this to a friendlike it so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far it's been great. software it work fast , hardware feels sturdy. time will tell haow well the 360 hinge last
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, nice capacity, works great for my daughter but
I would recommend this to a friendBasic Laptop, Trackpad sticks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for a basic laptop. Battery life is okay, nothing to praise or complain about. Trackpad sticks on occasion.
I would recommend this to a friendGreat deal!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute great computer, and great price. Runs smooth and amazing for entertainment purposes.
I would recommend this to a friendGood chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit heavy but other than that it’s a very good chromebook With a very good display and good speed.
I would recommend this to a friendChromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing chromebook for the money. I bought it for my husband and he loves it.
I would recommend this to a friendBest laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's one of the best laptop i have gotten for myself i will recommend friends and family.
I would recommend this to a friendChrome book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying chrome book. Its feature is comparable with laptop of big brand. Picture quality is very good.
I would recommend this to a friendPerfect tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everthing I wanted in a chromebook. Perfect for a tablet too.
I would recommend this to a friendAva’s gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect buying for my Granddaughter very good quality and very happy to buy in Bestbuy
I would recommend this to a friendAsus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is serving my daughter well, would recommend it
I would recommend this to a friend