Customer Ratings & Reviews
- Model:
- CM3401-R3128BL
- |
- SKU:
- 6534970
Customer reviews
Rating 4.5 out of 5 stars with 564 reviews
(564 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, battery life, and performance of the 14" 2-in-1 Chromebook. Many also appreciate its ease of use and the ample RAM for a Chromebook. However, some customers find the weight to be a drawback, and a few have noted limitations with the operating system and its compatibility with certain applications. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very nice basic notebook
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus 14" Chromebook is a very nice basic notebook for anyone who just needs a simple computer to get online. This notebook has a 14" 1920x1080 screen, AMD Ryzen 3 CPU, 8GB RAM,128GB SSD, and HD webcam. These are all very basic specs that won't blow your socks off, but they are more than enough to get the job done. The only one I'd prefer just a bit higher is the SSD. 128GB is awfully low, but I guess they are assuming you will use cloud storage more than anything. The build quality of this computer feels very nice, as I have come to expect from Asus products. One thing I think that was a little glossed over in the product description is that this is a 2 in 1 notebook, meaning it can also be used as a tablet of sorts. The screen can be folded all the way back, flat against the keyboard, and it is a touch screen (again, I don't think that was mentioned in the description). This is a very nice option for anyone that thinks they might use it this way. Now, it's a 14" full size notebook, so I don't think this will be replacing anyone's ipad or other tablets, but it's nice to be able to use it in this way when needed. Performance for this notebook is very nice. It starts up relatively quickly thanks to that SSD. Apps seem to open very quickly and everything just seems to work as you would expect. Battery life is also very good. Asus claims 10 hours, and I think that is a relatively good estimate. I used this notebook for about an hour a day, every day for about a week, and I never had to recharge it. Overall I think this is a really nice notebook. The biggest thing that stood out to me was the Chrome OS. It is a little different to get used to, but is very simple. It's similar enough to Windows that I don't think anyone would have too much trouble adapting. The more plugged in to Google services you are, the better the experience will be. Like if you use gmail, google drive, docs, etc, then you will already have a lot of what you need right when you sign in. If you use other apps, there is an app store, so you'll just have to find the apps you do use. In conclusion, this is a very well built, simple notebook. It is not the most powerful, but it gets the job done, and Chrome OS really depends on cloud services more than anything, so you don't really need super high end hardware to have a good experience with it. This is a great option for anyone who just needs a notebook to get them online.
I would recommend this to a friend- Cons mentioned:Weight
Rated 4 out of 5 stars
Good for Basic Uses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this chromebook for a class I was taking as my previous chromebook was an older model and was having problems with zoom calls. Thus far, its been great for zoom calls, working on documents via google docs, checking email and some light streaming. I haven't played any games on it yet though so I'm not sure how it would perform in that regard. It is on the heavier side, which doesn't bother me because I plan on using it in my home office only, but might be an issue for you if you want to use it while on the road
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:TouchscreenCons mentioned:Weight
Rated 4 out of 5 stars
Powerful fast beautiful machine that is heavy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fast and powerful 2 in 1 laptop with a beautiful screen. The blue case is a nice change. This is a sturdy chromebook. The downside is that this machine is pretty heavy.
I would recommend this to a friend Rated 4 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality and everything's good wish you were a little bit more compatible with some other things but all in all worth it
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Satisfied with my Chromebook.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sturdy feel of this chromebook and the nice visuals of HD definition on movies. I write a lot on my laptop so the ergonomic keyboard has been exceptional. The only thing I don’t like is that the screen dims without provocation. It’s an easy adjustment to make but occurs frequently, 2 or 3 times a day. This is my first chromebook and so far I would rate it over other laptops I’ve owned. What a surprise considering I’ve never owned one before.
I would recommend this to a friend Rated 4 out of 5 stars
Solid laptop to get the basics done
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a chromebook, most people know what they're getting into. You're not purchasing a gaming powerhouse. Chromebooks are made to for the average person's day to day use. This Asus Chromebook not only helps you knock out your day to day tasks, you'll do them with ease, and in style. The look on this chromebook is niiiice! When I first pulled it out of the packaging I have to admit, I didn't expect something so smooth. The blue is a nice shade, and the chromebook itself is slim and smooth. Setup for Chromebooks is super easy. Sign-in to your Google account and BAM! You're ready to go. Chromebooks are mostly cloud based. Google's office suite saves everything to the cloud, so the 128 gig hard drive works fine. A major key for chromebooks is the keyboard. Seeing as you'll mostly be using this for day to day use, having a solid keyboard is important and in typing with the keyboard, I found no issues. The keys felt like they were right where they're supposed to be, and the button presses felt solid. What I didn't realize ahead of time was this Chromebook was a touch screen! With access to the Google play store, the touch screen essentially turns this Chromebook into a tablet, which is awesome. Again, you know what you're getting with a Chromebook, but I will say the one knock on this chromebook is the screen. It's a basic 1080p screen, which, fine for Google docs, but watching videos was a "meh" experience. Finding a way to keep the price point low while perhaps opting for an OLED screen would improve the overall look of the display, but also have a big impact on video viewing, giving you a machine that can do everything but high end gaming at a low price point. All in all, for those going back to school, for those needing to knock out a few docs here and there, for those working on Google sheets on the go, this Asus 14" Chromebook is a solid machine with more then enough to get what you want to get done, done. It's 2 in 1 ability is an added bonus, but you may want to whip out your phone for Netflix watching on the go.
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Great Value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck. Fast and responsive. Battery life is as advertised.
I would recommend this to a friend Rated 4 out of 5 stars
Asus Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this product has made me happy.i wish the Bluetooth was better and the speakers were on the top instead of the bottom like the acer's are but thats because i like to watch movies in bed. All that concidered i would buy this product again.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friendRated 4 out of 5 stars
Asus with a good one
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love chromebooks and I think Asus did a great job with this one. They are using AMD's Ryzen 3 7320C which is part of the lineup of AMD processors that were designed specifically for chromebooks. This 14 inch chromebook should fit the needs of 95% of people in my opinion. Out of the box, it feels familiar to most other chromebooks in its class but also has some design language that are similar to other Asus products. It feels solidly built although only time will tell. In my experience, chromebooks do tend to have some more mechanical issues (hinge, screen, etc.) than I would like, even the ones at more expensive price points. It feels sleek. The bezels are a bit thicker than I would like in the day and age. Overall, the design is simple and nice. Performance is excellent. The AMD Ryzen 3 7320C is an excellent processor. There is no lag with normal tasks of web browsing, streaming, documenting. It can handle light gaming as well but I did not test any. The display is FHD. If you are used to higher resolutions, it will be a noticeable dip but otherwise a perfectly good screen. The brightness I believe is around 300 nits which is average. It is enough for indoor use with minimal to moderate amount of sunlight. The keyboard feels nice and tactile. It is not too mushy. The webcam is actually 1080p and not 720p like 95% of the competition. The speakers are bottom firing which I still do not understand why companies do this, but it is decent. It does not get as loud as I would like but otherwise is clear. All in all, a solid chromebook from Asus.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Weight
Rated 5 out of 5 stars
asus chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value. a bit heavy. bright clear screen. fast.
I would recommend this to a friend Rated 3 out of 5 stars
Good performance, but too expensive
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD - Good performance - Decent battery - Big touchpad - Good USB port selection BAD - Big - Heavy - Glossy screen makes glare a problem - No stylus on this particular model - Bordering on too expensive for Chromebook TLDR The Asus Flip is a fast and capable Chromebook, as it uses the same components found in full on laptops. But at the same size, weight, and price of a full 15" laptop, you need special reasons to opt for a limited ChromeOS over a normal laptop. DETAILS I don't like the idea of a premium, high-performance Chromebooks. The Chromebook's original purpose was being an inexpensive alternative to a regular laptop; it's something good enough to do basic computing tasks ( typing documents, handling email, web browsing/researching, maybe some spreadsheets ) but at a significantly lower cost. A premium or high-performance Chromebook mostly defeats that purpose because that usually requires pricier hardware internals that are more typically found in full laptops running operating systems that aren't based on web browser. This particular Asus Flip model at $500 ( as of this writing ) is the same price as an entry laptop, so it skirts the bounds of what I would consider too expensive. That being said, using the new 7000 series of Ryzen processor, it's very quick and you don't see any lag or slowdown in it at all, and it has plenty of RAM to have lots of browser tabs and applications open ( now that Chrome can run Android apps ). The 128GB storage drive is a little disappointing for the price. There is a microSD slot, which you'll probably want if you need more storage. For connections, you have three USB 3 ports, all 10 Gbps or better, and one type-A port for older cables and drives, so that's nice. If you want to use an external display, you have a full HDMI port and the USB ports also double for DisplayPort. Battery life is also pretty good. The biggest downside, apart from price, is the size. Though this is touted as a 14" notebook, it's only slightly smaller than most 15" laptops. It's bigger and heavier than any 14" laptop I have. At over 4 lbs, it's also heavier than some of my 15" laptops. The hinge can flip the display completely back in a tablet mode, but the weight makes it extremely uncomfortable to use that way ( I don't even like using my 3 lbs laptops in tablet mode, let alone this monster ). The screen does look nice, but it's very glossy, which makes glare and reflections an issue. And though some Flip models come with a garaged stylus, this particular model does not. There are some reasons to still opt for a Chromebook instead of a normal laptop, even at this price. Chromebooks can be more easily locked down and monitored, either for children to use or perhaps as a business owner for employees. In this type of use, the Flip isn't too bad and may even be considered a good choice. But for a personal computer for an average adult, you can probably find a regular laptop at a similar price that will be more capable and versatile.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jaron,
We certainly understand your disappointment with the size and price of the product. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308020088-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Excellent value Chromebook on sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance for the $279 price paid while on sale. I have had a couple of screen lock-ups on this Chromebook that required a hard reset, but other than that it has checked every box for me. The screen is glossy and subject to glare, but colors are fairly rich and brightness has been good for my needs. Much better speakers than anticipated! I mostly use this in laptop mode, but the tablet mode is a nice feature as well. Quick and snappy interface and the performance has been perfect with YouTube/movie streaming with multiple tabs open. Very happy with this purchase!
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Donna L
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen, very easy to use & I'm 75 great setup by Geeksquad They took their time to make sure I was satisfied Very impressed with their thoughtfulness My chromebook is just the right size . Still getting to know it
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
One month review. Great overall computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month review. Great overall computer. Purchased on sale for $300. This seems like a good value so far. Good speed for what I use it for - basic browsing, streaming, google docs, etc. Good screen brightness. Speakers not loud enough.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend Rated 5 out of 5 stars
Sturdy Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just picked up this Asus Chromebook today. So far its really nice and better than what i suspected. Best Buy does not specify all its features correctly. 1st..it is 2-in-1; a convertable 360° rotation. 2nd... it DOES have backlit keys. 3rd...I love the color; it beats old boring black. It certainly feels heavier tha 3.? lbs; which makes it sturdy
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Wonderful product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new computer and the Chromebook was recommended by an IT guy. I love it, It is an excellent product. The touchscreen is phenomenal.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great little laptop replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for an 10 year old laptop, just to browse the web. Works great and has excellent battery life. Exactly what I needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my ASUS Chrombook. I wanted to get a Chrombook because I was tired of attempting to use Microsoft, with my other computer.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. It's fast, works like a charm, and fits all my needs. Just a great basic computer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Chromebook!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my wife loves this computer! I recommend it to anyone looking for a simple laptop to operate.
I would recommend this to a friend





