Customer Ratings & Reviews
- Model:
- CM3401-R3128BL
- SKU:
- 6534970
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, battery life, and performance of the 14" 2-in-1 Chromebook. Many also appreciate its ease of use and the ample RAM for a Chromebook. However, some customers find the weight to be a drawback, and a few have noted limitations with the operating system and its compatibility with certain applications. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a well running and responsive Chromebook, was able to set it up without issue.
I would recommend this to a friend - Pros mentioned:Ease of use
High Quality little Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, simple to navigate, perfect for a teenager's school laptop
I would recommend this to a friend - Pros mentioned:Performance
ASUS Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Performs as I expected. Not a fan of on-line manuals though.
I would recommend this to a friend - Pros mentioned:Ease of use
Great lap top
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and perfect for just a basic computer for kids or seniors
I would recommend this to a friend - Pros mentioned:Touchscreen
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price, good display and efficient.
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and fast,it does what I need it to do
I would recommend this to a friend - Cons mentioned:Compatibility
Meh....not a fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loving it. Guess i should have done more research. Dont like how i have to use Microsoft peograms, it doesnt read or format our trailcam cards correctly, if at all giving us errors on our cams. It just isnt what i had hoped for
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to learn about your disappointment with the Chromebook. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. The Chromebook uses the Chrome OS which doesn't support the installation of Windows software. However, Chrome OS can use Android apps. It also has access to a wide range of web apps, making it a versatile platform for productivity and learning.
If you are still within the window, we recommend contacting the place of purchase for an exchange for a model running on Windows.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308020088-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with the service at Best Buy. I feel as though the laptop was priced at a value operates beautifully.
I would recommend this to a friendProblem with the life of the equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment does not seem to work along time. I discussed this with a number of people in the tech field and that seems to be the general opinion. We bought this one because the other one broke
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Soso
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting. Was led to believe it was similar to windows. Can't use many of the apps I had before.
No, I would not recommend this to a friend High Schooler
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and great! Bought for my high schooler. Best decision! He loves it!
I would recommend this to a friendChromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Chromebook was as advertised. It came quickly. I like the sleek design as opposed to my Dell laptop.
I would recommend this to a friendGreat value on a flip Chromebook.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook at a good price. Ordered for in store pickup and everything went smooth.
I would recommend this to a friendNo problems so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my only problem is getting used to the keyboard. Seems like a great little laptop.
I would recommend this to a friendgreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slick design looks great bought for my daughter and she is happy
I would recommend this to a friendAsus - 14" Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! The Chromebook works great and I would recommend the device.
I would recommend this to a friendQuality Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with the graphics and sound quality.
I would recommend this to a friendGood purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, has a nice face, touch screen....overall it's very nice
I would recommend this to a friendMacBook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, connection through my phone and files.
I would recommend this to a friendASUS Chromebook - 14" 2-in-1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Excellent "Chromebook" for the price.
I would recommend this to a friend