Customer Ratings & Reviews
- Model:
- CM3401-R3128BL
- |
- SKU:
- 6534970
Customer reviews
Rating 4.5 out of 5 stars with 562 reviews
(562 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, battery life, and performance of the 14" 2-in-1 Chromebook. Many also appreciate its ease of use and the ample RAM for a Chromebook. However, some customers find the weight to be a drawback, and a few have noted limitations with the operating system and its compatibility with certain applications. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Operating system
Rated 4 out of 5 stars
Choomebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good, I loved it, maybe I was the only one who didn't know but the chromebook only has chrome operating system, it doesn't have Windows, but if you want to play video games or something that needs Windows don't buy a Chromebook
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
No, I would not recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Great for drawing and engineering
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptops I bought for my siblings last year have exceptional quality, and the screen never freezes. They are reliable and provide a smooth user experience, making them perfect for both engineering students and artists.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great chromebook!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this xhromebook to replace an aging samsung chrome book. This is a great chromebook, I was hoping it would be a little smaller to travel with but it is what it is. Very well built and great battery life.
I would recommend this to a friend Rated 5 out of 5 stars
Great Little Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use the laptop as much because I purchased a gaming desktop; however, my niece loves it when she comes to stay at my house. It's nice to know that she cannot download anything that's not Microsoft based because of the safety feature.
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Just what I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect solution to my computing needs. After several years of working with various desktop and laptop systems, I have found the Chromebook with the Google suite of apps the easiest to use. The backlit keyboard and touchscreen were two essential features for my purchase requirements. Love this.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great for college students!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my college kid. It wasn't the cheapest on the market but it wasn't the most expensive. My goal was something that would run all the different programs she needs for school as well as have space for all her digital school books and notes. So far, this is meeting the needs my daughter has for school.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Good price, good system.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, great laptop. Battery life is fantastic, the integration with google works great too if you have a pixel phone. Great choice for a college student, writer, casual computer user.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
Good chromebook that makes basic computer stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is good if you do basic computer stuff like email, browsing the web and play android games on chromebook. I wish this laptop was lighter and had more ssd storage. ASUS is a expensive brand but you might find it with sales at BestBuy too often. I recommend this product.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
An Open Box purchase - very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy w/my purchase and I have NEVER had an issue buying open box items. This is one of the new "Chromebook Plus" models and I like what makes it a "Plus". This is my first Ryzen process and I would never know the difference if it didn't have those AMD stickers.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for my children. The price was also great.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Delivery Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UPS was the carrier selected to get the product to its destination. The only record provided by Best Buy was the order number. It was difficult to find a way to check on the delivery status, especially after we got caught in a scan. Product itself seems to meet the needs of the 6th grader for whom the purchase was made.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Happy camper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On sale a great buy!! I am very happy with my purchase and I researched a bit. $299. Stayed under my $300 limit for chromeback. Very sturdy. However if u are looking for something u need to carry with u all day, just know it weighs 4lbs. Fine on lap, but not known for being on the lite side.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus 14" 2 in 1 Chromebook Plus is perfect for streaming, web browsing and android gaming. The Ryzen 3 Processor is snappy without lag or hiccups and the build quality for this Chromebook is pretty sturdy. The Display is also nice and bright. Two USB C ports is definitely a plus!
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My 3rd Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect little computer for me. I only use it in the living room while watching TV. I'm lazy, and it saves me steps into the computer room. I've not have had any problems.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend Rated 3 out of 5 stars
It's average at best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK Chromebook. Plastic construction. Not a very bright screen. My battery states that it is 86% healthy after just 50 cycles. That's pretty bad. The web cam is nice. The trackpad and keyboard are ok. Not the best Chromebook I have had.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael B,
Thank you for sharing your feedback on the Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Your feedback will be forwarded to our Product team for review to enhance the product line.
If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001636-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Perfect for my school work and personal use.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Asus Chromebook is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook types easily, sets up like a breeze and the touchscreen is handy. Speedy and nice display. I'm still getting used to a Chromebook but they do seem to work smoothly. Picked up at the store after buying online at Best Buy. Easy process.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
First Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, touchscreen, easy setup, good quality and nice looking. No longer dependent on MS products. No longer dealing need to deal with malware whilst able to handle multiple users,
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
Great Chromebook
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this Chromebook, in except it’s a little heavy.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great portable pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife as a work computer. Does everything she needs it to, lesson plans, email, but she also uses it around the house for watching shows and listening to music.
This review is from ASUS - Chromebook Plus CM3401 14" 2-in-1 Laptop with Google AI - AMD Ryzen 3 7320C - 8GB Memory - 128GB SSD - Ponder Blue
I would recommend this to a friend





