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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 478 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 478 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Off to a good start!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Just a start up computer for my grandchild.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gifts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought 2 as a Christmas gift for my grand twin girls. They want laptops and I felt they were ready. I didn't want to spend alot of money as they are only 9 years old but I wanted enough power to do what they needed. The sales person online was extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the price was exactly what I wanted to spend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer and Price Point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order received as expected, and in excellent condition. This is perfect for doing college classes on and a great price as well. This computer runs smoothly and was very easy to set up and get started using.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good laptop for browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for its price, speed is slow but it is still better than Chromebook

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ADRAM,

      We appreciate your comments regarding the laptop, and we apologize for the slow performance of the system. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042398/ Asus

  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Low budget laptop with limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low budget laptop, and you get what you pay for. There are few issues you should be aware prior making purchase. This laptop's cooling is terrible and after installing all the updates, you are left with only about 13 GB of storage. It's cheap, but with some limitations.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Duke Silver,

      Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Second computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on what I needed. Certain things I used it for was not sure about it but was ok with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a licking and keeps on ticking.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has survived over three months with my 6-year-old, whose favorite thing to do with tech is "factory reset" everything and drop it. It still works. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for minor computer use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for minor needs and small office work. Everything saved into the cloud, so memory isn’t a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good *********************************************

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest computer in the world but its decent not what I expected at all but it’s a pretty good size

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cm123,

      Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0040" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great buy for a student or college Price perfectly for daily use . Key board is something you have to get use to it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Match My Expectations and Beyond

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop for my 7-year-old daughter and ended up using it for myself. I expected the performance to be slow because of the low price, but the laptop is functioning so excellent, I will have to end up buying another. I would highly recommend this laptop for anyone on a low budget.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    It’s cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad it does it’s job just very slow at times!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Guillermo,

      Thank you for sharing your feedback on the notebook, and we apologize that the system is running slowly. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0065" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Rated 4 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok, for the price why you have to put a lot of words here, I always going to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and Affordable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for students, businesses and even personal use. I have purchase about 5 now and also recommended it to family and friends. It has a cloud storage of 1TB which is 1000G. Its better than chrome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, as far as a basic laptop is concerned it does well. Not the best but a great starter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product for work, school, forumlating charts, budgets and graphics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst monitor but not reliable either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulb went bad after two years, medium use. Not too heavy. I expected more life out of the product. The performance is good for the price, but there are issues, like random blackouts and fuzziness in general.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for getting on line doing bills watching netflix etc. Great sales price

    I would recommend this to a friend