Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 6568803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
New laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice laptop but I can’t play certain games and it’s really laggy even when connected to wifi. I only got 2 things downloaded and it’s already running slow
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bryanna C,
We sincerely apologize for the slow performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Great little laptop for price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touchpad that turns into a numerical keypad. Good performance for what I paid for it. (Cost slightly over $100.00). Only negative I see is the battery doesn't stay charged for a long time.
I would recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality Items.prompt service ,reasonable price
I would recommend this to a friendGreat small travel laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for internet and small projects. Good Sound. Easy to carry and travel.
I would recommend this to a friendA useful tool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have little miscellaneous things to do throughout the day or mild editing, this is a really decent computer.
I would recommend this to a friendJust enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good budget friendly no frills laptop used for traveling, emails, documents. Can leave the expensive one at the office and have no worries about taking this compact convenient one with.
I would recommend this to a friendGreat Basic Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use for school. Works great for my basic needs.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags, freezes and glitches every 15 seconds. Runs very slow. Save up a few extra dollars to get something better. Your going to have to buy a new one soon anyways so just wait and buy a good one
No, I would not recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer would recommend works good would recommend
No, I would not recommend this to a friend- Cons mentioned:Performance
You get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get it it's not top end. Using it online or to do simple task it freezes for a second or 3 all the time. Now it just sits and collects dust!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear B215,
We're sorry to hear that the notebook keeps freezing and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
- Cons mentioned:Speed
Don't waste your money!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer SUCKS. It's so slow that you can only have one tab open at a time and it stalls like crazy. The touchpad mouse has stopped working and I've only owned it for 3 months. It's cheap for a reason. Do not waste your money thinking just because it's around $100, you can put up with it. You will regret it! Not a good starter computer. Spend a little more money to get something else that will hold up in the long run.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angelique C,
We sincerely apologize for the slow system and touchpad issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Best Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop I have ever had! The processor is fast and the screen resolution is amazing! I can’t even explain how much I love this laptop!
I would recommend this to a friendGreat laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅
I would recommend this to a friendA fully functional bargain!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive alternative to other overpriced models. It does what I need it to do without breaking the bank, with a Windows 11 system.
I would recommend this to a friendFive stars ⭐️ item absolutely!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience was so nice absolutely! The item was so great! I really appreciate Best Buy for this laptop! Respectfully yours Coustemer Adnan Khafeef 09/27/2024
I would recommend this to a friend- Cons mentioned:Performance
Died after 6 months. Hardly used it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorest quality. Completely failed after just six months of super-light use. It won’t even turn on. Before it broke it was appallingly slow, even for basic tasks such as word processing. I was willing to live with that because it was so cheap.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan C,
We're sorry to hear that the notebook is unable to power on, and we apologize for the inconvenience this has caused you. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove all external devices such as the AC adapter, USB devices, etc.
2. Press and hold the power button for 60 seconds.
3. Reconnect the AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0115" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic entry level lap top. Bought for Granddaughter
I would recommend this to a friendRecommend For All
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for the price.. very unbeatable for the price
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality computer, a great purchase. Definitely recommend
I would recommend this to a friendGreat little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my little laptop. It fits the need it serves. If I need more storage I can easily purchase more.
I would recommend this to a friend