Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 6568803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.
This summary was generated by AI based on customer reviews.
10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing love the touchpad how it allows you to acces it as a number pad overall would buy again!
I would recommend this to a friend- Cons mentioned:Memory
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. The screen display can not handle graphics. If you have more than two windows open it says you are overloading the memory. You can only use Bing. Just awful.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabrielle A,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It will be a great fit for my daughter. She is always wanting to use mine so now she will have her own.
I would recommend this to a friendGreat value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. You can use an external device if you need more storage. I highly recommend.
I would recommend this to a friendGreat Laptop to run online aps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop did what it needed to do. Used to run an sports online web bracketing ap. We purchased 2 last year and 2 more this year.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised with this little fellow! Bought it open item and excellent condition.
I would recommend this to a friend- Cons mentioned:Speed
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this around Thanksgiving. I noticed every time I gave it a command it took at least 30 seconds before it would respond. Then when I attempted to print, I got “Not responding”. I took it to the Best Buy where I bought it and after the Geek Squad looked at it they said this laptop is more for children and doing very basic things. It can support Word, but not Excel or anything else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gladys R,
Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2207007018-0087" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Performance
Windows !! -- Shame on you Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11 is horrible = seemed to work well at first- has gotten worse at every update.. Computer now seems to have a mind of its own. Computer as Chromebook would be a better buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LionelP,
We’re very sorry to hear about the trouble you’re experiencing with Windows 11 on your ASUS E410KA Laptop and apologize for the inconvenience this may have caused you. To ensure we resolve this promptly, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0119" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Basic Use Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works well for basic internet use. Checking emails, and simple browsing of the internet. You get what you paid for and Im very pleased with it.
I would recommend this to a friendGreat for studies
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. A little small, but good for students.
I would recommend this to a friend- Cons mentioned:Performance
About what you'd expect from the cheapest laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop stutters and freezes very frequently, I've bought it for college and its barely good enough to work on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mason F,
We sincerely apologize for the system performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the freezing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
- Cons mentioned:Storage
Poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating issues, battery dies quickly, and had only two school apps and ran out of space. Cost definitely matters here.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alej,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the overheating and battery issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop I've only had it for about a week and it is great it has Windows 11 which by the I've never used before. I'd say it was well worth the
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price laptop for a well known brand My son's loves it
I would recommend this to a friendGood computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer for my granddaughter. Connect to the Internet with no problem and runs well
I would recommend this to a friendAsus N4500 great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Minimal peripherals but very powerful/ wifi capabilities off the charts windows 11 s mode/"can be turned off" Deal scale 5 stars...
I would recommend this to a friendLaptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came on time and is very useful I hadn’t caused any problems and works great
I would recommend this to a friendGreat!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to have. I would recommend this product.
I would recommend this to a friendLaptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, purchased for work and very satisfied. Plan to buy another one for additional crew.
I would recommend this to a friendPoor longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally doesn't turn on after 1 year use. I didn't expect a lot from the laptop considering it's price but was hoping to last a few years, especially when the only thing I was using it for powerpoints display once a week.
No, I would not recommend this to a friend