Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 6568803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.
This summary was generated by AI based on customer reviews.
Recommend For All
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for the price.. very unbeatable for the price
I would recommend this to a friendAsus N4500 great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Minimal peripherals but very powerful/ wifi capabilities off the charts windows 11 s mode/"can be turned off" Deal scale 5 stars...
I would recommend this to a friend- Cons mentioned:Performance
About what you'd expect from the cheapest laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop stutters and freezes very frequently, I've bought it for college and its barely good enough to work on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mason F,
We sincerely apologize for the system performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the freezing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
- Cons mentioned:Performance
Died after 6 months. Hardly used it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorest quality. Completely failed after just six months of super-light use. It won’t even turn on. Before it broke it was appallingly slow, even for basic tasks such as word processing. I was willing to live with that because it was so cheap.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan C,
We're sorry to hear that the notebook is unable to power on, and we apologize for the inconvenience this has caused you. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove all external devices such as the AC adapter, USB devices, etc.
2. Press and hold the power button for 60 seconds.
3. Reconnect the AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0115" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer for my granddaughter. Connect to the Internet with no problem and runs well
I would recommend this to a friendGreat for studies
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. A little small, but good for students.
I would recommend this to a friendLaptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, purchased for work and very satisfied. Plan to buy another one for additional crew.
I would recommend this to a friendShow Me Girl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 3 laptops for students and these did the job. The computers don’t lag when they are on roblox. So definitely a plus.
I would recommend this to a friendLaptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came on time and is very useful I hadn’t caused any problems and works great
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price laptop for a well known brand My son's loves it
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new laptop. It is so easy to maneuver and fits perfectly in my briefcase. I love where the number keypad is!!
I would recommend this to a friendreveiw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop, fast service and help, if you ask a question it gets answered quickly
I would recommend this to a friendGreat!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to have. I would recommend this product.
I would recommend this to a friendGreat purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase and would recommend it for others to purchase.
I would recommend this to a friend- Cons mentioned:Ram
entry level
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not buy this product again. Who is it for? I don't know maybe recommend it to a 9 -12 year old.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Luisp,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000018-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this laptop. It was properly packaged andit was delivered on time
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lab top is amazing I love it it definitely dependable I will be buying another one in the future
I would recommend this to a friendChristmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister. Can’t wait for her to open it. I know she will love it.
I would recommend this to a friendSo far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works as described and designed. Was only needing it for basic computing. Obviously not a gaming computer.
I would recommend this to a friendGood laptop, GREAT value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a rocket ship, but it does everything I need it to do and was an outstanding value.
I would recommend this to a friend