Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 6568803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.
This summary was generated by AI based on customer reviews.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product works well for the price seems to preform well
I would recommend this to a friendASUS laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Does everything I need for a home computer.
I would recommend this to a friend- Cons mentioned:Memory
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is awful, memory is completely full and can't even print as a result I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear StephenK,
Thank you for your comment.
We do understand your disappointment with the laptop and the inconvenience this may have caused if it did not meet your expectations. On the contrary, lots of satisfied customers having positive experience using the product will agree that it is a decent entry-level laptop. It was intended to run basic and light computing applications, without compromising system stability and performance just ensure Windows is always up to date. Regarding your concern with the storage space, there is an ample amount of storage space in order to run WINDOWS and popular software or applications efficiently. However, since cumulative WINDOWS Update is being released periodically, additional third-party software being installed, and the OS file size becomes bigger with files being added, the space available may be limited. This can easily be resolved by using a memory card for saving documents, photos or videos, and for installing third-party applications. The C drive will be mainly use for WINDOWS Update installation. For detailed instruction on how to do this, please go visit Microsoft's Knowledge Base. To print successfully with this laptop, ensure a compatible printer driver was successfully installed. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Loved ASUS.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. Good quality. Awesome product. Recommended
I would recommend this to a friendJust the windows laptop to have for the sake of it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished but Received in a good condition! Too bad this does not serve the purpose anymore!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PSai,
Thank you for sharing your feedback on the laptop, and we apologize for any problems you've encountered. Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer haven’t had any bad problems very average computer
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
We are pleased to hear that you are satisfied with the notebook. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0069" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great sleak
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and very quiet while using. Would recommend!
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Really nice computer for the cost.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good love it . Very good for school work.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it so far, runs great, has good audio as well as video
I would recommend this to a friend- Cons mentioned:Speed
Slow but, ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent computer. Kinda slow but does what I need it to do.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseph S,
We're sorry to hear that the notebook is running slow and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Great laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything I always wanted. The best!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer!!! Great to work!! I love it!!! Very nice!!
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes black every 5 minutes or so. The cursor arrow disappears all the time and it freezes and it's frozen till I have to start over losing any info I am working on
No, I would not recommend this to a friendAsus 14"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great budget friendly device for a student.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy well buy another one real soon. Thank you
No, I would not recommend this to a friendVery good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad considering the price,efficient enough for documentation
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pictures. Fast speed internet and good videos
I would recommend this to a friendyou get what you paid for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible calculator keeps popping up constantly, the key pad is in the way no way to disconnect it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stewart B,
We’re sorry to hear about the inconvenience caused by the calculator and NumberPad behavior on your ASUS E410KA Laptop. We understand how disruptive this can be, and we appreciate you bringing it to our attention. To help resolve this issue, you can disable the NumberPad by pressing and holding the icon in the top-right corner of the touchpad for one second. This should prevent the calculator from launching automatically.
If the issue persists, we recommend contacting our support team at asus.com/us/support/callus for further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0065" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
NumberPad - https://www.asus.com/support/faq/1038283/
- Cons mentioned:Speed
Never again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop 2 days ago and has since turned off while completing school work, haven't came back on, battery was 44% so not dead. I will be returning. Super slow when it was on, took forever just to google
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aisha D,
We sincerely apologize for the power and slow system issue you've faced with the notebook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. We understand that you have returned the notebook, and we hope that you were able to obtain a functional replacement.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2207007018-0073" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support