Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 6568803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 14" FHD Laptop's ease of use, affordability, and lightweight design as significant advantages. Positive feedback also highlights the decent battery life and screen quality, making it suitable for various tasks. However, some users point out limitations in processing power, storage capacity, and RAM, impacting performance for demanding applications. The laptop's tendency to overheat during use is another concern raised by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
Very good basic computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good basic computer. Perfect if the don't load a lot of apps.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My wife is using it for homeschooling for 2 of our children, she has no complaints. Super easy to use. Quick... Definitely worth it for the money spent...
I would recommend this to a friend asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the screen quality is pretty good very nice laptop
I would recommend this to a friend- Pros mentioned:Ease of use
Great Laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for E mail and games like soduko etc. banking and other tasks.
I would recommend this to a friend - Pros mentioned:Price
ASUS laptop- great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop at a wonderful price. My daughter loves it!
I would recommend this to a friend - Pros mentioned:Price
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a school laptop! I was pleasantly surprised!
I would recommend this to a friend - Pros mentioned:Price
Awesome computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic computer for a fantastic price. Couldn't be happier!
I would recommend this to a friend - Cons mentioned:Performance
My problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alot less then what I expected. Thank god I don't need it every day
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard T,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0062" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Performance
A bit slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box my laptop has been extremely slow unfortunately
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick,
We sincerely apologize for the slow system issue you're facing with the notebook and for the inconvenience caused. To troubleshoot the issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
- Cons mentioned:Ram
Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ram not expandable. Max is 4gb hardwired to the MB. windows 11 min requirements are 4gb. 2.5 GB just the os. If it had the option to upgrade the Ram then it would be worth it. Thankfully it had an extra SSD slot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear USer,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2208000018-0040" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Performance
Possibly a Dud, but this thing is PAINFULLY SLOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up a new sealed box on 9-25. We went through the windows setup which took a little longer than expected. Once the computer was set up and updated, any little action took 20 to 30 seconds. Opening control panel for instance. Not sure if we just got a bad one but this is slower than the machine it was to replace. We were not expecting i7 speeds, but did expect it to perform reasonably for a student. The 10 key combination /trackpad is a great idea.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear COBiker,
We sincerely apologize for the slow system issue you're experiencing with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition and works very well, I have had no problems so far and am very satisfied, Thank you for a good affordable device.
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic laptop! Does not have lighted keyboard as advertised!
I would recommend this to a friend- Cons mentioned:Memory, Speed
Slow Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was very slow. You cant have more than one tab or application open at a time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the slow system issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0051" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price laptop great space and fully upgraded
I would recommend this to a friend- Cons mentioned:Ram
Avoid ASUS 14" FHD Laptop w/4GB memory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After switching out of windows 11s mode, downloading google chrome and updating to 23H2, computer froze. Geek squad informed me that 4GB memory was insufficient for making the changes and the laptop could no longer be used, 12 days after purchase. Fortunately Best Buy gave full refund:)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Terry O,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
Although you have returned the notebook, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2207007018-0068" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Storage
Ehh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it not enough storage for anything useless
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shakwonna W,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Speed
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You pay for the price u pay. I had to return it so slow
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ching,
We sincerely apologize for the performance issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2207007018-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support