Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 6587794
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.
This summary was generated by AI based on customer reviews.
Functional and affordable laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop as a first computer for my niece to do her school assignments. No issue so far. It is simple, functional and durable.
I would recommend this to a friendAsus are awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, simple laptop. I’ve had Asus laptops before and I have never been disappointed. A good little computer.
I would recommend this to a friendGood for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for working on the road. No doing any extreme gaming on this computer, but does what I need it to do.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need on short notice. It was open box so it was affordable. I’m going back to school so this was perfect! Delivery was fast.
I would recommend this to a friendIt’s a pretty good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it isn’t the worst laptop, but it was very slow and hard to do a project on it for nursing school, but I was able to get it done with. I will save if you’re on a budget it’ll work for you.
I would recommend this to a friend- Pros mentioned:Price
Good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a good price. Works okay, but is a bit slow.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BRose,
Thank you for sharing your feedback on the notebook, and we apologize for the slow performance. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my little one she’s loving it and it’s good enough for her age and for what she needs it
I would recommend this to a friend14" laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my thermal printer. I had windows 8 which did not support the thermal printer. No problems at all. Was a little frustrating getting started with windows 11 but had to get rid of the safe mode.
I would recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little laptop for basic functions surprisingly fast for its size
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great. A friend recommended it. In love!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of having a laptop instead of a desktop which I also have
I would recommend this to a friend- Cons mentioned:Storage
No Micro SD slot!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but there is no micro sd slot. Doesn't even have enough space to install updates from windows. If it had a micro SD slot this thing would be amazing for the 99 bucks I got it for on deal of the day. Good specs for that 100 dollar price but had to return under 24 hours after picking it up due to no SD slot thus making it pretty much useless in every way. Well built overall so can't complain other than the pics on the bestbuy website showed it having a micro sd slot but it didn't have one at all sadly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Craig503,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Although you have returned the device, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2207007018-0077" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an a Amazing deal price and works like a charm!
I would recommend this to a friendLow cost but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little slow, but it was inexpensive so get what you pay for
No, I would not recommend this to a friendLaptop at bargain price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was sufficient for my needs. Very happy with my purchase at this price point.
I would recommend this to a friendGreat Expectations = Best Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the laptop for my mother. The ordering process, delivery, and pick-up process was great exceeding my expectations. Thank you Best Buy for a "trouble free" experience.
I would recommend this to a friendExcellent customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery was made to the wrong address and I had to contact customer service. The reception I received was excellent and the waiting period to receive another computer was reasonable.
I would recommend this to a friendThumbs up !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love it. And it works well , for the deal i got for it.
I would recommend this to a friendOverview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the given price. definitely option to consider.
I would recommend this to a friendEfficient and budget friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the laptop for work and organization, have had no problems with it at all. Runs great and smooth every startup, able to run multiple pages at once without lag and for the price its a great product
I would recommend this to a friend
