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Customer Ratings & Reviews

Your price for this item is $130.99
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The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 497 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 497 reviews
  • Rated 5 out of 5 stars

    Best Buy Rocks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device and the pickup was very quick! Great Customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fits perfectly for what I wanted and I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Works well for my husband needs it for at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter to play her games on and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Easy to use. Nice sleek design. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my boyfriend and he loves it and was exactly what he was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works amazing. I absolutely love it! I highly recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very kinda and helpful, welcomed me when I got there, asked how they can help

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard backlight

    Rated 2 out of 5 stars

    Not a true IPS screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not an IPS screen. It may be like an IPS but not IPS. No display had to buy then returned.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Digital Curator,

      Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.

      Having returned the notebook, we hope that you were able to replace it with one that meets your needs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000018-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast delivery. Everything was with it when received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas present for my daughter so I know she going to absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laredo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids luved it ! Great price Best Buy go the order on time for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his laptop and it gave him a month free for his xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pc it does what it supposed to , battery dies fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty laptop went for an exchange and they did great no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jussst loveeeed work for price....................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess I get what I paid for !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lights on keyboard, no preinstalled apps at all !! No protection no case barely lucky to have a power cord !!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Don M,

      Thank you for sharing your feedback on the ASUS Notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. To further investigate the problem you're experiencing with the notebook, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0106" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Getting another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really a great computer and I had to order another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter for her schoolwork. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works just perfect for my needs, I totally recommend it.

    I would recommend this to a friend