Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 6587794
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.
This summary was generated by AI based on customer reviews.
Best decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves this laptop, and he stays on it everyday.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Laptop for a Christmas present good quality.
I would recommend this to a friendIt was a Christmas Present to someone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it as a Christmas Present and so far the person is enjoying it.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic start up computer. A great computer for someone starting out
I would recommend this to a friendGood as an Extra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an extra laptop for house for internet use. It’s good but not something I would purchase for work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dlthom4,
We are pleased to hear that you are satisfied with the ASUS Vivobook Go 14 Laptop. It is our hope that the device continues to operate normally and that you enjoy using it. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0103" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cheap laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a very very cheap laptop. Got it only for one reason which is why i went cheap. Its very slow and not the best but hopefully will do for that 1 thing.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ksrebear,
Thank you for sharing your feedback on the laptop, and we apologize that the system is running slow. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0067" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, got it for a great Black Friday deal, definitely worth it
I would recommend this to a friendWow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but not the greatest day for the day and my phoneas in
I would recommend this to a friendPerfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic internet browsing etc. does exactly what we need.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for everyday browsing for the price, bought it while on sale.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You got what you paid for; I purchased this for my elementary school kid, but it is not what i thought.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chike M,
Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0074" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Get you paid for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended and came packaged very safely as well as early.
I would recommend this to a friendgreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.handy little laptop, boots up fast and has a bright screen
I would recommend this to a friendLittle Big punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect using it now to write this review!
I would recommend this to a friendASUS 14”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Got it for a gift but I love the way it looks!
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price good quality best deal ever. I love it good quality
I would recommend this to a friendADDY-YOSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sucks. Its very slow. BEST BUY used to be a great place to purchase things, now it isnt. I bought a windows surface pad that broke in one day so naturally i attempted to return it for a new one but was turned down. In addition, the policy for retuning certain items went from 30 to 15 days. The great thing about America is capitalism, so im going to find another place to buy my electronics. Also, I told my grandmother - who loves to shop at bestbuy for us grandkids during holidays - to never shop at BEST BUY again. I wish I could say it was a pleasure doing business, but It wasn't. Great day.
No, I would not recommend this to a friendSons Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter computer for my 8 year old. He loves it.
I would recommend this to a friendChristmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant wait for my husband to open his present for Christmas
I would recommend this to a friendGood cpu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I have ever purchased and very cost efficient.
I would recommend this to a friend