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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 508 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast delivery. Everything was with it when received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laredo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids luved it ! Great price Best Buy go the order on time for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty laptop went for an exchange and they did great no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his laptop and it gave him a month free for his xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pc it does what it supposed to , battery dies fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getting another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really a great computer and I had to order another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works just perfect for my needs, I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jussst loveeeed work for price....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this laptop, and he stays on it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a Christmas Present to someone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a Christmas Present and so far the person is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter for her schoolwork. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop for a Christmas present good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic start up computer. A great computer for someone starting out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, got it for a great Black Friday deal, definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but not the greatest day for the day and my phoneas in

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess I get what I paid for !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lights on keyboard, no preinstalled apps at all !! No protection no case barely lucky to have a power cord !!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Don M,

      Thank you for sharing your feedback on the ASUS Notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. To further investigate the problem you're experiencing with the notebook, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0106" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic internet browsing etc. does exactly what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for everyday browsing for the price, bought it while on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very very cheap laptop. Got it only for one reason which is why i went cheap. Its very slow and not the best but hopefully will do for that 1 thing.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ksrebear,

      Thank you for sharing your feedback on the laptop, and we apologize that the system is running slow. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0067" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Rated 5 out of 5 stars

    Get you paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and came packaged very safely as well as early.

    I would recommend this to a friend
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