Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 6587794
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Chaep and not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sup par performance and a watered down Windows. Not worth it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cmaxi,
Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2207007018-0080" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Delayed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissapointed in how delayed the loading response time during multiple applications.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Caligirl,
We sincerely apologize for the system performance issue you're experiencing with the notebook and for any inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2208000018-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s average slower than normal processing speed but you get what you pay for.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wraith,
Thank you for sharing your feedback on the laptop, and we sincerely apologize that the system is running slowly. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2208000018-0051" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
not so bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so bad!! Cheap but works by locking!! Don´t buy it again!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gemenet,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2208000018-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty using this device. Would not purchase again or recommend
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ShondaW,
Thank you for your comment.
We do understand the inconvenience this may have caused you if you are experiencing difficulty using this laptop. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent entry-level laptop that is perfect for running popular computing applications, without compromising system stability and performance. If this is your first experience with WINDOWS 11, we recommend to visit Microsoft's Knowledge Base: https://support.microsoft.com/en-us/meetwindows11 on tips on how to navigate smoothly within the OS. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow out of the box and already saying "memory low" without installing anything else. If the return window hadn't lapsed before we opened it, it would have been returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear M3lycett,
We sincerely apologize for the slow performance issue you're experiencing with the notebook and for the inconvenience this has caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0103" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
LAPTOP IS NOT GOOD. DO NOT ORDER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Laptop 30 days ago and it has already stopped working. And I was told I wouldn't be getting a refund for it. Very bad product. Do not purchase. They are not good at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Allison P,
We're sorry to hear that the notebook stopped working and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0094" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Mouse key pad stop working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got in November and only had for 5 months and the mouse pad no longer works barely use it and for it to stop working is disappointing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ozzie W,
We're sorry to hear that the touchpad on the ASUS Vivobook Go 14 Laptop stopped working and we apologize for the inconvenience this has caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0112" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
- Pros mentioned:SpeedCons mentioned:Ram, Storage
Well Built Budget Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having tried several different budget laptops I didnt think this one would be different. It is different and in a good way. If you are loooking for a laptop for basic Budget laptops can run a full gambit of quality and value. They either feel cheap, are slow, poor screen or not enough storage. This device goes against all of that.....except for storage. The computer also come installed with Windows 11 S. The S means you can only install applications from the Microsoft Store. No third party apps can be installed. This is good if you are worried about viruses but limits your ability to configure the machine. However, the limitation of the S operating system can be turned off. Pros * While plastic, a solid and well built feel * Good speed for a budget laptop * Solid keyboard that is responsive * Interesting 10 key built into the trackpad * HDMI port built in Cons * Only 64GB of storage * Only 4GB RAM (bare minimum for running Windows 11 efficiently) * Set up with Windows S (but that can be turned off if desired) * Laggy power on This is the best budget workstation I have used. If you are looking for a laptop with a solid build and specs, this would be the one to purchase.
I would recommend this to a friend Best Buy Bad Returns Policy Asus 14 FHD Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System Keeps Freezing. Best Buy wont take it back. Bad returns policy.
No, I would not recommend this to a friendTrash Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is acomplete waste and good for nothing laptop. Too slow and crash all the apps.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ranjit,
We sincerely apologize for the performance issues you're experiencing with the notebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0110" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
Asus Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the worst laptops I've ever used would not recommend
No, I would not recommend this to a friend- Pros mentioned:Battery life, Size
Wallet friendly entry level laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a Windows laptop that didn’t break my budget. This ASUS really surprised me. Being inexpensive, it is loaded with everything an entry level laptop should have. With a 14 inch Full HD screen, it’s easy on the eyes. The 4GB of memory is sufficient to run streaming and web browsing apps. 10 hours of battery life kept it running all day for me. An HDMI port lets me run it on a large screen when I need it. A headphone jack and Bluetooth helps me enjoy games, music and meetings in private. At about 3 pounds, it’s easy to carry around. The camera works great on video calls. After the initial setup, it’s quite quick on startup. The setup is typical of any Windows system, going through the customizations and updates we’re familiar with. It comes with Windows in S mode. This restricts you Windows Store apps and Edge as a browser. If you need to expand your options, you can switch out of S mode. The 64GB storage was enough for simple needs. I had about 20GB usable after all updates were installed. With 3 USB ports, you can easily add devices for more storage and accessories. Used as a work from home system, it performed really well. If you’re looking for a budget friendly basic laptop, this is worth consideration.
I would recommend this to a friend junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it turned on and quit working..junk not worth the time to get a ride to return it..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Timothy W,
We're sorry to hear that the notebook stopped working and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0085" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer isn’t working well so just buy at month ago and is really slow
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Guadalupe Z,
We sincerely apologize for the issues you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the slow performance issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0095" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Not worthy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, the laptop is so slow…..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marco M,
We sincerely apologize for the slow performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0083" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
If you want fast this isnt for you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but didn’t realize it had a slow processor so it wasnt for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MooMoo,
Thank you for sharing your comments regarding the ASUS Vivobook Go 14 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2207007018-0086" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Slow computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That computer is a piece of sh, very very slow not recommended
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel R,
We sincerely apologize for the slow performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0098" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
- Pros mentioned:SizeCons mentioned:Performance
Basic Compact Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my all time favorite form factor for a traveling laptop. Big enough to see what you are doing and small / light enough to easily carry around. Before I go on, this is a very basic machine and suited for "light / casual use" Running more than one thing at a time can really bog down the system. This being said, if you are on a tight budget and only need access to email, web browsing, and light word processing, the Asus 14" FHD Laptop is a good choice. This has a lay flat screen and does not fold over completely backwards. The display is pleasant and bright enough to enjoy streaming content. As for sound, considering the price point it is good but much better with external speakers or ear buds. Charging is with a barrel connector and wall wart style transformer. I really wish this was USBC to make it compatible with just about everything else I have but I can understand this decision was possible due to cost. Not the end of the world but if I could change one thing that would be it. The form factor is quite satisfying in the hand. The cover seems to be metal and the base plastic. I am often concerned about rigidity but not with this unit. Picking it up by the corner does not affect the touch pad or produce false inputs. Actually feels quite solid! Using the keyboard is pleasant and the keys have good response and feel. The star of the show is the touch pad which doubles as a number pad. This works quite well but is hard to "touch type" as you are pressing a spot on a fairly smooth surface and keeping your hand in place without looking is not that easy. That being said, the one thing about this size of laptop is the lack of a number pad. I must say this is a nice feature for any small form factor laptop.
No, I would not recommend this to a friend - Cons mentioned:Performance, Ram
Nice cheap machine for running a lightweight Linux
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A steal for the price, but know what you are getting. Plan on spending another $50-$75 on a 500GB or larger SSD, but the slot is present for it and it is easy to install (you will need to provide the screw, though). The screen is pretty bad. but okay for non-photo office-type work indoors. 4GB is not enough memory for Windows 11, and it's a bit sluggish. I was pleasantly surprised, however, to find that Linux ran "out of the box" on this machine with no hiccups. I bought this machine to run a stripped-down "distraction free" set of programs (writing, coding -- no web/youtube/facebook), and it will do nicely.
I would recommend this to a friend