Customers express satisfaction with the 14" FHD laptop's ease of use, attractive price, compact size, and decent battery life, frequently citing its portability and suitability for basic tasks. However, some users point to limitations in RAM and storage capacity as drawbacks, impacting performance for more demanding applications. Concerns were also raised regarding the lack of a keyboard backlight. The laptop's performance was described by some as slow.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 508 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
offers good performance for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this laptop, and its compact features make it one of my favorite laptops. It is so lightweight and easy to handle that I can fit it in my backpack. The battery life is good, and I can use the laptop without recharging for 10 hours. Every time, it takes 1 hour to get fully charged. The keyboard is smooth and comfortable. The trackpad is also smooth and works well. There is no lag; even when I move between different applications, the speed is fine, and I do not feel any interruption. The screen quality is acceptable. I have used it for watching videos and playing games, and for both, it was pretty fast and smooth. It does not get hot when it is working, and the performance also does not decrease. I like the weight of the laptop most, as it is so lightweight and easy to carry even in my purse. The keyboard does not make much noise, and it is pretty smooth and soft. The battery works perfectly, allowing me to work all day without interruption. The colors on the screen are vibrant and sharp. Overall, the laptop is reliable, portable, and offers good performance for the price.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Great laptop for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If your looking for a gaming laptop this is not the laptop for you. You can play very very basic games but this is the laptop you get for someone that is looking for a very beginner latop just to get them one. If you looking for a latop for your parrents or grandparents for basic stuff like getting on the internet, checking there E-Mail sending pictured of christmas or a birthday then this is your laptop. Now i only gave it 3 out of 5 stars not because of it being a bad laptop but because it's a very basic laptop. You not going to toss Diablo 4 orMonster hunter on here and be doing some 180 FPS gaming no to mite get the game to load but with the size of the Hard drive you mite only get the one game installed. And it mite load but most definatly you will be getting 1 to 2 frames per second. Out of the box it's very easy to setup and update. Just make sure you have it connected to your internet and about 30 to 45 minutes to have the updates installed and updated on your system. Like i said if your looking for a very basic system this laptop will get the job done. It's only downfall for a basic system is the amount of hard drive space on the system. I get it they have to cut cornners to make it more afordable but i think the hard drive space is one of the most important items you need for any system. I can recomend this system but for a limited crowd that is looking to send/receive emails and get on the internet.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Jeff,
We are pleased to hear that you are satisfied with the notebook. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2206041107-0061" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
The Perfect Notebook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS Notebook meets my requirements and then some. First, it is very lightweight. My career is in Information Technology (IT) and I have a few laptops, both Windows based and Mac two of which were recently acquired (last two years). This new ASUS is definitely the lightest in weight. A must have is a display that is sharp and clear. This ASUS checks the box. The ASUS Chromebook has several items I didn’t know I wanted. The first being the large display value on the keys, so much easier to find the correct key! A number pad incorporated into the mouse pad. How come no one ever thought of this before, genius. Add the advance features of the camera where you can set a lighting mode that is best for you and the ASUS is a winner.
Additionally, this ASUS has a feature I have always wanted, a lightweight cable. The ASUS comes with a power adapter that is less than two inches square. I really appreciate that “ASUS” is on the power adapter, so I know which cord goes with this notebook. Also, the cable has a Velcro cord tie permanently attached, nice. You wouldn’t expect to care about the power adapter/cord but it goes where the Chromebook goes, so it matters. If the prongs folded flat for travel, the power cord would be perfect. Another feature, the screen can lay completely flat. I wasn’t sure why I would need this. Turns out it makes it very easy to share your screen. I have used this feature more than expected, e.g. looking up a part and being able to have the handyman confirm it’s the correct one.
Setup took a bit of time, 40 minutes to load updates, so keep it plugged in. Overall setup time was about an hour. I was paying attention and during setup I specifically said to setup as a new laptop. Meaning not to bring any backup and/or settings/bookmarks from another laptop backup stored in the cloud. The setup process ignored my selections and loaded a backup of another laptop from the cloud. That was disappointing. Easy enough to delete everything.
I would recommend this to a friend
Cons mentioned:
Memory, Storage
Rated 3 out of 5 stars
What you need to know
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very budget machine, its main flaw is the display, very low resolution and really bad angles of view, you have to be looking at it at the perffect angle for it not to look completely washed out.
The built is good, sturdy machine, but the internal components are lacking, the limited processor, the low ram and very little storage.
Not recommended, you can find similar priced machines that offer more.
No, I would not recommend this to a friend
Cons mentioned:
Performance
Rated 3 out of 5 stars
OK if you want a Windows feel
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unboxing – The packaging is very plain but that’s what I would expect. Basically a box with all of the accessories you need to use. They are packaged well and seem to be well-protected for shipment.
Touch and feel – As laptops go it’s pretty light as compared to most full-function (more on that in a bit) laptops but a bit heavier than a Chromebook. The keyboard and trackpad are sturdy and the keys have a bit of a tactile feel when depressed – much like any other laptop. The number pad capability on the trackpad is a nice feature however did not use it as much as I thought on this system. The only real issue I had in this category is that the lid does not have a very sturdy feel always felt like there was a lot of flex on the screen when I opened and closed it.
Setup - not sure why every Windows PC (yes even with the Windows S mode) takes 2 days' worth of updates (maybe exaggerating a bit but it seems way too long). After setup things were ready – not the usual bloatware that you get with others. Did take a bit of research to get the basic app and software functionality on the system and Windows 11 S handles things a bit differently. But once I got through that everything functioned as I would expect.
Functionally – let me start by saying if you expect Windows laptop-type functionality here you will be very disappointed. Windows 11 s, while it looks like Windows the performance is more along the lines of a Chromebook and a lower-end one at that. I did notice some major performance issues in internet browsing and some large Excel files – that said it did perform all of the basic functions of email, word, and some light PowerPoint with no issues. I was able to do some picture clean up but video editing chokes the system. I didn’t find anything that it would do but several apps you could tell push the limits of its capability. I believe this is a mix of the Windows S capabilities and system hardware constraints. Before I leave this just a word about Windows S – if you only use apps from the apps store then it works fairly well – anything outside of that can be a problem.
Bottomline – if you expect a Windows laptop performance you’ll be disappointed – if you want a Chromebook price with a Windows feel then this would be the ticket. My recommendation would be to just go for a Chromebook instead.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Way better than expected
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reviews are up and down for a standard laptop with nothing super crazy about it but for the price point i decided to get it as mine was old and done for. Im absolutely pleased with this laptop and what it does for me. Theres a few games i play on it (nothing crazy older online games)and it does what i need. Everyone says the multiple tab issue causing it to be freezing and slow. I also use it for tuning my vehicles aswell and its so nice. But in terms of freezing I havent had that yet with my schooling im doing and i usually have 4 tabs open. All in all it does exactly what i need it to for the basics. So if you dont need anything crazy and basic absolutely grab this especially on sale.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
HP laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bargain! This is a great price and i would recommend it if you dont have a lot you want to do. The add ons are good but i dont need it for gaming. I would highly recommend this laptop
I would recommend this to a friend
Cons mentioned:
Ram, Storage
Rated 3 out of 5 stars
It's Fine I Guess
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop advertises as 64gb storage and 4gb ram. Unfortunately Windows 11 uses 51gb storage and 3.4gb ram to run, apparently. The laptop lags when using the web. Not worth more than $125, but I paid 90$ so I'm not mad.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Morgan,
We sincerely apologize for the performance issue you're experiencing with the notebook and for any inconvenience this may have caused you. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0107" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a windows laptop for an urgent employee test. I went online and found this reasonably priced laptop that met my needs. I was able to take the test and this laptop is now used for general browsing and gaming and works great.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Best buy has best deals!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and compact size and very durabl an awesome laptop all aound
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
New laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is very quick and the picture quality is clear and bright.
I would recommend this to a friend
Rated 5 out of 5 stars
Great little laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to use for karaoke/dj business. Works perfect for our needs.
I would recommend this to a friend
Rated 4 out of 5 stars
worth the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It gets the job done. It gets the job done. It gets the job done.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer to do basic tasks. I’ve had it a few years now. Only thing that would make it better is a backlight keyboard.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first one I ordered online but had a problem so I went in and got a replacement. Excellent service. Thank you so much.
I would recommend this to a friend
Rated 5 out of 5 stars
Great deal great price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for 9 year old granddaughter seems to be working well just what she needed to play games and work on homework
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for on the go
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price is great for this small device . Fast and light . Strongly recommended to be on the move
I would recommend this to a friend
Rated 5 out of 5 stars
ASUS Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice value, Came with Microsoft office and super fast setup, super fast shipping
I would recommend this to a friend
Rated 5 out of 5 stars
Tracking and ordering is a hassle
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tracking is horrible, but I got the item I’m not sure if it was because of Christmas time.
I would recommend this to a friend
Rated 5 out of 5 stars
All Work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for what i need to done, emails, updates on my police scanners.