Customer Ratings & Reviews
- Model:
- L402YAES22WH
- SKU:
- 6406465
to a friend
Customers are saying
Customers praise the 14" Laptop for its user-friendly design. Many have commented on how lightweight and easy to use it is.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy to useCons mentioned:Netflix, Speed
No one should sell computers with such low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an inexpensive computer for my son to start virtual school with. An ASUS for under $300 sounded too good to be true but I figured I could at least try it. It never fully updated. It was painstakingly slow. It couldn't even handle simple commands like operating Netflix. I returned it immediately. I have tablets for under $100 that work better than this. I can't understand why someone would even create a computer like this, let alone sell it.
No, I would not recommend this to a friend - Cons mentioned:Speed
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow thought it would run faster only bought because the geek squad has my computer and they closed and no one got in touch with me and I needed a computer ASAP
I would recommend this to a friend - Cons mentioned:Speed
It definitely is a good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good laptop, it gets the job done... only con so far it is a little slow when loading something
I would recommend this to a friend - Pros mentioned:Easy to use, Light weight
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Light weight and easy to use
I would recommend this to a friend - Pros mentioned:Good quality
good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product with high quality or performance
I would recommend this to a friend - Cons mentioned:Speed
Don’t bother.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop in case my daughter’s school went full virtual during the 2020 pandemic. Straight out of the box it was slow to open programs and after hooking it up to my WiFi I did a speed test. She got something like 17 mbps where as my laptop got 240 mbps. Extremely poor quality, she wouldn’t even be able to adequately do schoolwork if her district were to switch to fully online. I returned it and an sales person told me that they, among themselves, call this laptop the boomerang because it always comes back. Don’t bother with this one! Spend the money and buy something better because you get what you pay for!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Lynn,
Do understand your disappointment if you are experiencing slow system speed or performance issue with the laptop. Certainly, the laptop is good for online school works and perfect for running basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance.
The slow speed or performance is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process.
Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance.
If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If you need further assistance with ASUS products, please email me at [email protected] and I would be happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Easy to use
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my family over this computer very easy to use,bright screen and keeps it charge.
I would recommend this to a friend Nice low end system for my elderly aunt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so that my aunt, an 82 year old nun, would have a laptop to use for email and Zoom. She got it set up and sent emails within a day so I consider this a success!
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend