Customer Ratings & Reviews
- Model:
- R420MADS06BL
- SKU:
- 6406474
to a friend
Customers are saying
Customers appreciate the cost-effectiveness of the 14" Laptop, making it an affordable choice for many.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cost effective, Size, Weight
Nice little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new laptop for web browsing & e -mail. This was a good price, and is small & light. This replaced an old Asus, and does not have a DVD drive in it. So far, so good, I like it, and have had good luck with it. Plus Best Buy gave me a year of Webroot security software.
I would recommend this to a friend - Pros mentioned:Performance
Exceeding expectations so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for the price. I got two of these for my kids for school work and so far they are great. Very nice sleek design. Performance is fairly fast navigating windows and the internet but definitely not for gaming or anything that demands high performance.
I would recommend this to a friend - Pros mentioned:Cost effective, Performance
Winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son who is in his freshman year at University and I couldn't be happier with the purchase. He's been enjoying the machine and it has been performing quite well according to my son. In a nutshell, yes, it's a terrific machine and yes, I would absolutely purchase another of the same kind.
I would recommend this to a friend - Pros mentioned:Size
Perfect starter laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our 2nd grader for distance learning. He has an iPad but we wanted him to start learning basic computer skills, including typing. We were going to purchase the keyboard for the iPad but didn't want to remove the iPad from the protective case and for the price, we thought this was the better option. It is the perfect size and very lightweight so we feel comfortable with him using it everywhere, not just at his desk.
I would recommend this to a friend - Pros mentioned:Cost effective
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very cost effective purchase. Great for writing essay and research in general.
I would recommend this to a friend - Cons mentioned:Camera quality
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this computer for a month now. Nice size. Nice weight. Not so good camera quality.
I would recommend this to a friend - Pros mentioned:Cost effective
Great for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this laptop, my old one stopped working on me, I needed something quick and efficient in price, very satisfied with this laptop!
I would recommend this to a friend - Pros mentioned:Great deal
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality material and durability i love specially for my kids
I would recommend this to a friend - Pros mentioned:Great deal
Nice laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my mom birthday. She loves it. Great deal for a nice laptop.
I would recommend this to a friend - Cons mentioned:No chrome, Slow
Worst laptop ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad laptop. Iam a graduate student and needed a cheap laptop to conduct my research. Had this on Friday today is Monday and Iam returning it ASAP. -this laptop is so slow -the screen keep turning black -you can’t download google chrome and Firefox ( how can this be possible) Don’t even waste your time. Iam so mad Iam behind work now
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the laptop is very slow and the screen is turning black. This is not the type of experience we want any of our customers to have. Please refer to the URL below. Your unit might be in Windows S mode. Windows 10 in S mode is a version of Windows 10 that's streamlined for security and performance while providing a familiar Windows experience. To increase security, it allows only apps from the Microsoft Store and requires Microsoft Edge for safe browsing. If you need further assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Switching out of S mode in Windows 10: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance
Good laptop if you are in a budget
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and stabile laptop, one of best choice if you are in a budget.
I would recommend this to a friend- Pros mentioned:Weight
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to manage and very light weight to carry around
I would recommend this to a friend Good Value Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back to School purchase. Descent laptop. Good value. Was for back to school.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very easy to use! Great purchase!
I would recommend this to a friend- Cons mentioned:Slow
Do not buy.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly slow speed and should’ve gotten something with SSD. I am regretting this purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We do understand your frustrations with the product and the inconvenience this may have caused you. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance.
In order to keep the laptop in optimum performance, please ensure Windows is always up to date. While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Should you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty