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Customer rating

Rating 4.6 out of 5 stars with 83 reviews

95%would recommend to a friend.
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Page 1 Showing 1-20 of 83 reviews
  • Rated 5 out of 5 stars

    A lot more laptop than most people really need!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I wanted a laptop with a screen resolution that was better than my tablets. This is so much sharper than my old laptop, or even than my brand new iPad that boasts the fancy resolution. The processor is a big step up from my old AMD (which was great at the time I bought it) and having the 1TB SSD was a great plus for me. I have seen reports that it runs hot but I also saw that the bios needed to be updated and I have found that my laptop is running very cool and is so quiet! I also have the backlit keyboard which I like quite a lot (although I understand that it may not be included on newer models). The sound quality is also excellent! So, this is more laptop than I need too, but I wanted a laptop that made me smile every time I use it and doesn't need to be replaced in a year and a half. I am very pleased!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best laptop i ever purchase

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got bored with Mac bookpro so wanted to move to windows ... super fast and all the features you ever wanted ...i bought this for regular work not for gaming ....

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for gaming

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The touchscreen is a really nice feature, even if I forget it exists half the time. The keys feel nice and so far it works well with all the games I play, which is what I got it for. I would recommend turning down the touch-pad sensitivity though. And occasionally the screen blinks black, but it lasts less than a second, so I'm not really sure what that is. Still, overall it's a good laptop and I'm enjoying it. I was worried about the back-lit keys not being bright enough from the pictures but that hasn't been a problem at all.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I was looking for a reasonably priced, fast, 1 TB SSD, 16GB Memory laptop with Ultra-HD Graphics and this PC was one of only a few models that seemed to fit the bill. I had never owned an ASUS model before but was familiar with their motherboards when I used to make desktop computer systems. I waited for a sale price to help seal the deal because it was a bit out of my price range otherwise. So far, no problems. The face scanner login works well and I really like the graphics brilliance and resolution. Other than an occasional flash of the screen to black background for some reason, I have not experienced any unusual problems. Since I am not a gamer, it more than meets my needs.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, very happy with this computer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I haven't had any complaints yet. I find some track pads difficult to use but this one is very sensitive and easy to work with. The facial recognition safety feature works well even if I open it at a weird angle. I did have to record it from two different lighting scenarios with and without glasses, but once it got it, it catches me in a fraction of a second. I wish my phone worked that well. The computer is quick and responsive compared to the dinosaur it replaced. I haven't gotten all may software uploaded yet, but so far I am very pleased with my selection. I haven't started editing video with it yet, which will be the real test, but I feel confident it will be able to handle most of my needs.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am a professional photographer and bought this for still image processing. It's fast and handles all my photo software easily. The 4K screen is extremely nice but who on earth decided to put a gloss screen on this? The first thing I did was buy a good anti glare matte filter for the screen. Two other negatives: you cannot update the RAM as there is no DIMM slot that ASUS could have easily added and the graphic processor is the older type, not the faster current RTX. If you want it for games look elsewhere. You can get these points addressed with other ASUS products if you're prepared to pay a lot more. Still, even with these negatives, other than the gloss screen I think it's a great laptop for the price - it's "extremely" well made and very fast. Boots up in a few seconds. Opens apps in a few seconds, etc. I only knocked off a star for the reasons above, but for general use or heavy photo editing you won't be disappointed. One thing I loved about this, is unlike other companies laptops this is not loaded up with a lot of Microsoft and other garbage trial software you don't want.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy on a powerful machine!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best Buy staff at my local store helped me find this open box product online to fill my needs at a competitive price. Super fast, sharp graphics, and I couldn't be happier with the service and the price. This is the second ASUS product that I have purchased. I still have the original which still works fine, but...it is 11 years old now. So, it was definitely time for an update. Naturally, I went shopping for another ASUS.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine at this price!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The 4K display makes reading Chinese characters and other tiny fonts much easier and enjoyable. The speed of CPU and SSD drive make updating Windows OS much quicker than my older laptop. I wish the CPU fan can be quieter and not making some weird sound when it is running. The key pad buttons are a little too small for me. Compared to other laptops at $1300 range, I still think this machine was my best choice at the time of my purchase.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value to a 4K UHD Laptop

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Speed

    Trusted brand, great laptop that is blazing fast!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Purchased for engineering college student, met min reqd specs from university. Picked it out and waited 3 weeks to go on sale for $100 less. Ordered on line and did store pick up. All good so far. Will need to see if it can last 4-5 years to finish school Nothing negative to say now

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the average person

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The first unit that I got was defective. The laptop will not stay on without the charger plugged in. I was quite disappointed, but I decided to exchange the laptop and gave it another try and I'm glad I did. I can game on it when I'm done with school work. I am able to run GTA 5 on it. The graphics are good enough for a person that does not game alot, but if you do care about the graphics you should look elsewhere. Overall this is a well-built laptop that can last you for years.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I purchased this because I was in need of a computer that could handle light work in Adobe Suite. This has been a great machine so far (1 month in). In the store I was most impressed by the brightness of the display in comparison to other models that had similar hardware. My office has lots of backlight and this laptop is always easy to see. I even use it outside sometimes with no squinting needed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best laptop I’ve owned so far. Very fast bootup and have not had any issues loading up multiple apps. I owned the top of the line Surface and all though it is lighter, this one blew it away. My only small issue is the power button. It’s on the right side and a little tough to power on/off without using my finger nail. Battery life is solid and monitor is very sharp and doesn’t show smudges like my iPad.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am very pleased with the ASUS 15.6" 4K touch screen laptop. The computer is very quiet, which is important to me. The screen is bright with good detail at 4K, and the touch screen is a plus as well. I have been using macbooks until now, and I am impressed with the progress Microsoft has made with Windows 10.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best computer I've owed. Download Fortnight and Halo and the game play is flawless. I am not an expert but this laptop has met or exceeded my expectations. Will update review if any problems come up.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer, performs as advertised.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I needed to update my computer for increased speed and the GeForce GTX 1050 in support of photoshop and image manipulation. So far it is completing all my tasks. I have only had it a couple weeks and have not been too serious but I am very pleased with this system.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is one of the most all around laptops I have ever used. It is good for gaming, watching movies, working, and just every day use!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth and Fast!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Touchscreen works wonderfully, 360 hinge is super nice! Performance is good so far, I haven't fully tested how much it can handle yet but it seems to be doing really well for the price point. Sounds great too! I use it for school(Making beats, using Adobe software, Programming lights for concerts) I am able to play apex legends on low graphic settings with out dropping frames over WIFI

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superb high end laptop with all the trimmings

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    For my money, ASUS is making the best laptops out there. This one is a gem. The only problem I have with it is THAT THE KEYBOARD IS TOO SENSITIVE, AND OFTEN PUTS YOU BACK IN PREVIOUS PORTIONS OF YOUR TEXT/EMAIL, OR CONVERTS TO CAPS (as just happened here).

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love the computer. I haven't had any problems with it. The only downside is the keyboard is smaller than I am used to- in order to get the numeric keyboard on the far right. I recommend the laptop.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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