Customer Ratings & Reviews
Rating 4 out of 5 stars with 3 reviews(3 Reviews)
Rated 4 out of 5 stars
Beautiful, Powerful, PriceyPosted .
This laptop is a thing of beauty! Its powerful, has a gorgeous display, feels good, doesn't get overly warm, and the PowerPad is pretty sweet. The negatives I've found are obviously the price and the micro sd reader seems to only read up to 64 GB cards. I tried 2 of my 128 GB cards and neither were recognized. Might be type of card though...I would recommend this to a friend
FeaturesQuality3 out of 5Value3 out of 5Ease of Use4 out of 5
Rated 3 out of 5 stars
Strong ComputerPosted .Owned for 3 weeks when reviewed.
I have been completely loyal to Apple products thus far in my life, so the switch to an ASUS was a new experience. After some getting used to, I enjoy using this computer very much. It is fast as it has a strong processor and the display is very high quality. The touch screen has had no problems thus far and everything runs smoothly. My complaints with the product are the ease of use of the touchpad and the speakers. The speakers are very poor quality and even at full volume, the sounds are muffled and the speakers don't output a lot of sound. The touchbar will occasionally glitch and won't switch modes and it hasn't proved very practical. It is a fun concept, but very often I won't be able to switch from one mode to another.
FeaturesQuality3 out of 5Value3 out of 5Ease of Use4 out of 5I would recommend this to a friend
Brand response from Asus_AnswersPosted .
Thank you for the review, and for taking the plunge with a Zenbook! I'm happy to hear that you have been enjoying your experience thus far. Regarding the sound quality from the speakers, I recommend updating your Realtek Audio Driver. For the ScreenPad issues, see if reinstalling the ScreenPad apps increases stability for you at all. This is a new technology and we will continue to update it in the future. I'll include download links below. If you have any general or technical questions, please email me at email@example.com and include a link to this review for reference.
Thank you for choosing ASUS!
ASUS Customer Loyalty – US Support
FeaturesQuality5 out of 5Value4 out of 5Ease of Use5 out of 5
Rated 5 out of 5 stars
Great LaptopPosted .Owned for 1 year when reviewed.
great laptop and fast!! Wasn’t too pleased about price, but as they say you pay for what you get. Great machine here.
FeaturesQuality5 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friend