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Customer Ratings & Reviews

ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive - Matte Silver IMR, Black IMR-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 387 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
battery life
  • Rating: 4 out of 5 stars

    Great Laptop - Not long battery life!

    Posted
    NicPal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Read a lot of reviews and wasn't sure because of the size however, overall it is a fantastic laptop. The only issue is the battery life after long usage doesn't last especially if your are traveling etc.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Provides what you need

    Posted
    mikeflores318
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    3 stars because the battery doesn't last too long and it is a bit slow. has everything you need though its okay

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Computer for the young professional

    Posted
    LOOSH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the asus laptop last week because my macbook was too old and got slow. This thing is great! First off, I got a great deal on it because of the student discount. I use my computer mostly for work related things and certain softwares, and this computer handles everything beautifully. THank you bestbuy

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh!

    Posted
    Missy
    • My Best Buy® Member

    I purchased for school only. It has a consistent static that emits from the speakers at all times which is annoying. And this is not a fast operating computer so be aware of that before you buy one. The battery never charges fully not sure if that is my settings power saver mode or not. If your just looking for something to get job done without high performance at a low cost it works. But the noise from speakers should be recalled by company for those of us experiencing this issue. And I know I'm not the only customer who has complained about this exact sound from speakers.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Decent, but glaring issue from the beginning

    Posted
    Quasartist
    • My Best Buy® Member

    Bought this for my girlfriend today. We like to do casual PC gaming but her previous laptop was going on 8 years old, and we were both feeling it. It had trouble running some pretty basic games (Borderlands 1 and some other games like that). Well so far this computer runs our games just fine. She also uses it for school and such. No issues regarding that either, so far. We're long distance right now, so Skype is also a big part of our relationship. This is where the issues come up. The webcam just refuses to work at all. We've been trying for 3 hours to get it to work and our record so far is 15 minutes, before it cuts to black. Sometimes it comes back on by itself for another minute or so, but it never lasts. We tried Discord and Facebook Video calling as well, both with the same issue. It's definitely the computer and not the applications. Extremely frustrating considering we brought it home too late to go return it the same day. We're trying a hard reset right now to see if maybe we did something wrong from the beginning but things really don't look good so far. It wasn't on sale either so we paid the full $400 for it. Her last computer costed half of that but at least the webcam worked. Definitely a disappointment. Maybe it's something we did wrong but I think in the 3 hours we've been fiddling with it and rebooting it, it's safe to say it's the machine, not the operator.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      Dear Quasartist,

      I do understand your disappointment and the inconvenience if you are experiencing issue with the webcam. It is a VGA camera so the resolution is decent. Please make sure WINDOWS Update current. Doing a video-conferencing requires a high-bandwidth internet connection, please make sure the unit has access to an established router and high-speed internet service is working properly since this will definitely affect the performance of the webcam. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus