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ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive - Matte Silver IMR, Black IMR-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 332 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
display
  • Rating: 4 out of 5 stars

    Great Value

    Posted
    Endeavor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Super value for the low cost. Laptop is light slim and has more port and disk features that others. Screen could be a bit brighter, but works in most situations indoors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome SSD

    Posted
    ATFBAM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great price on SSD laptop. Only negative is the caps lock key does not light up nor show on the screen which is a negative for hidden passwords. The settings allow you to have the caps lock make a sound.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    worst laptop ive owned, nothing works right

    Posted
    dissapointed
    • My Best Buy® MemberMember

    The wireless display will not connect to any of my TVs, after days of updates and configurations its still wont work. My 2015 toshiba can do it and worked straight out of the box, but this more expensive better laptop cant. The HDMI blacks out every few minutes, and the SSD is barely faster than a regular hard drive.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      Dear Valued Customer,

      I do understand your disappointment and inconvenience if you are experiencing stability or performance issues and a random black screen with the laptop. These issues are temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. The random black screen is common during the update, while changes are being applied to the System Registry. The WINDOWS Update may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rating: 3 out of 5 stars

    Decent quality for the price

    Posted
    Nanook
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Given the cost, this is a pretty decent computer. My primary complaint is that the screen has a pretty significant glare. You have to micro-adjust the screen to avoid this when watching a movie. That said, once it's adjusted the video quality is decent.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    No Function Lock Is Disappointing

    Posted
    Gary
    • My Best Buy® Elite MemberElite Member

    While this laptop offers a good amount of features for its price, I was disappointed by the inflexibility ASUS offers in regards to its function keys and simple commands like screen brightness, volume control, and screen mirroring. Usually you can use FN + ESC to lock the function key bar, but this is absent where found on other computers as a standard. I will be returning this for this reason. The computer has space for a CD drive drive but it lacks it, even though the tech is cheap enough to add in for the $400 MSRP. The screen is standard HD in a time where 1080 should be the standard. YouTube and Netflix constantly stutter and the color quality could be better. Cheaper computers with better looks are out there. I decided to try something new by buying ASUS for the first time. I regret it, but luckily I'm still within the return window.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      Dear Gary,

      I certainly understand the inconvenience this may have caused you if the product didn't meet your expectations. The product was not advertised having a CD/DVD drive. However, if this is a requirement or becomes a necessity an external USB optical drive can be connected. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rating: 3 out of 5 stars

    Not “Terrible” For The Price

    Posted
    Lsxgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this laptop to browse the internet and check email. It was very quick and did what needed to be done. I have vision issues though, and the screen was not cutting it. The screen has a white tint to it. You can see okay in a pitch black room, but if there is a little sunlight, it is horrible. There is this glare that does not go away, no matter how many settings you adjust. If it was not for the horrible screen display, I would have kept this laptop. I did return it for one with a better backlit screen. If you do not have eye issues, this screen may not be an issue to you. Like I said, the laptop is super fast for the price.

    I would recommend this to a friend