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Customer Ratings & Reviews

ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive - Matte Silver IMR, Black IMR-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 347 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
keyboard
  • Rating: 3 out of 5 stars

    Seems to work okay

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this for my 96-year-old mother-in-law. She seems to be doing well with it. I don't like the feel of the keyboard, but I haven't heard any complaints from her.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Returned it.

    Posted
    Jpaul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This laptop was way to slow. The screen was nice but that's about it. The keyboard felt cheap too.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      Dear Jpaul,

      I would like to thank you for taking your time in writing this review. We certainly value your feedback. It is unfortunate that you found your laptop was slow performance. What tasks were you doing? Please installed Windows Update periodically and make sure you have done a virus scan to ensure that your computer does not have a virus. Often times, viruses can cause performance issues. In order to maintain optimum system stability and performance, please also update Drivers & Utilities and Bios by going into ASUS Support website. If you have any questions or concerns, feel free to contact me at cl-nina@asus.com. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across.

      Thanks for choosing ASUS.

      Regards,
      Nina
      ASUS Customer Loyalty Asus

  • Rating: 4 out of 5 stars

    Decent laptop

    Posted
    Scmasu
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We got this laptop for $275 on sale. Its only for email, and web surfacing. It is a full laptop and can handle MS Office. Only draw back no back light on the keyboard and the buttons don't feel solid. But it is extremely light weight laptop. Again the price was very low so can't complain too much. Much better than my 6 year old laptop.

    I would recommend this to a friend