Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $469.99

Customer reviews

Rating 3.8 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend

Customers are saying

Customers often highlight the affordability of the 15.6" Laptop, describing it as a good value for the price. However, the battery life is frequently mentioned as a drawback, with customers expressing disappointment in its short duration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    1st Laptop Asus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow at times which I'm disappointed. Battery needs frequent charging not lasting the 6-8 hours. Maybe 2-4 hours. Like the multiple connections. usb-hdmi-acg. I picked this laptop, because of the reviews.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Zipy,

      I do understand your disappointment if you are experiencing slow system speed or performance with the laptop and short battery charged life.The slow speed is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. Regarding the short battery charge life, please try to do a battery calibration manually in order to improve or prolong the battery charged time. To start with, please drain it completely then charge it fully without using the system. Once fully-charged, please use the system, without the AC adapter connected, and drain it completely again. Please repeat the charging process thereafter. Also, please verify if the unit is running with the most current system update and third-party battery draining applications are not running if not in used. If you need further assistance, please email me at [email protected] and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Easy setup, Good price

    Rated 4 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price i love asus, easy to use, at the riht price

    I would recommend this to a friend
  • Pros mentioned:
    Good price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price paid. Battery life is way to short.

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 4 out of 5 stars

    Bought for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for granddaughter for college. Haven’t used it too much but she says she is happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features and products that I need. It was very easy to set up and is very fast. I would recommend this to anyone who uses the computer for household and personal use

    I would recommend this to a friend
  • Pros mentioned:
    External hard drive

    Rated 5 out of 5 stars

    Great deal and computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on making sure I learn all and properly set up. Bought an external harddrive for backup. Going to do it right this time. No more worrying about loost data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Real nice for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. One of the few to have DVD write and record. Good speed also a lot of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent issues

    Rated 1 out of 5 stars

    LEMON

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of continuing issues with this computer I finally got it declared a Lemon & got a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Restart, Scrolling, Speed

    Rated 2 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop today. This runs incredibly slow....slower than my cheaper laptop that has almost no memory left on it. Trying to restart seems like a joke...I've been staring at the "Restarting" screen for about 15 min (and this is probably the 3rd time this has happened already). Basic tasks seem slow too. The double finger scrolling is delayed in some screens. I was definitely expecting a faster system. Pretty dissapointed...hope things improve.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop, except the battery life

    I would recommend this to a friend
  • Customer reviews from ASUS.com

    User rating, 5 out of 5 stars with 2 reviews on ASUS.com.

    See all ASUS.com reviews
Sponsored