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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the superb performance, excellent graphics capabilities of the RTX 2060, and the fast SSD storage of this 15.6" laptop. However, some users have noted that the battery life is relatively short and the laptop can get quite warm during use, especially while gaming. The cooling system is a point of concern for some customers. Many find the overall value and performance to be excellent despite these drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Insane value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop cannot be beat at the price range. Every other laptop offers a 1660Ti while this one's 2060 blows it out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The formants is good and easy to set up also looks nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop but not has AMD Ryzen 5 not 7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop last weekend and it has performed well. However, before purchase be aware of the false specs on it. The site claims to have a ryzen 7 processor, but when it came in the mail for me it has a ryzen 5 processor. Overall, its a solid laptop, but with the false specs I could not give it a better rating.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear scord,

      I'm sorry to hear about your experience with this laptop. I certainly understand how frustrating it must be to not receive a product with the listed specifications. I have forwarded this case to the Product team so we can edit the listing as soon as possible. If you have any general or technical questions, please email me at [email protected] and include case #N200348835 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Great for work!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, love the brand too. We needed another laptop and it needed to run photoshop well. This was a perfect fit for us. Have not played any games on it however it does run PS great. Also the keyboard lighting up is a big plus when we dont have all the lights on in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gaming and school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son upgraded for the faster functionality of school work, writing papers, online classes and gaming features. He is very happy with the purchase. The only downside ( which really isn’t that bad) is that the fan is much louder than he was used to or expected but it doesn’t seem to be a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Deal on item. Have not had any issues and happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually a tuf laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. One of the best laptops I could buy for only $1000 (at the time). Good quality. And I accidentally kicked it off a hotel bed, but no scratches and it didn't break! Tuf Gaming!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it wasn’t a ryzen 7 as advertised but instead it was a ryzen 5 and it’s horrible. The CPU is bottlenecking the rtx 2060 and the frames are not where it should be because of this. The cooling is not great at all and it gets super hot! Just whatever you do do not buy this. I suggest just getting the MSI gf65 thin. I returned this asus laptop and got the MSI one and it is so much better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NOT VR COMPATIBLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my oculus rift but was a no go.had to return..other than not being vr ready...was a workhorse for short time I used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gamer grandson, and he really likes it. Nice screen resolution, good screen refresh rate, and good frame rates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underpowered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics card but the processor on board is in need of an upgrade. I recommend a Ryzen 7 or 9 for serious gamers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good device but bad price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device is good but the price is overrated especially with the presence of Asus tuf a15

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very nice. Easy to navigate and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Laptop- DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is junk, casing is flimsy at best. The laptop ran like a volcano after only an hour or so of gameplay. Games stutter and have very poor performance, runs very very hot beware. This product comes with the Asus "armoury crate" which controls the motherboard speed, fans and backlight. this program frequently crashes and does not work correctly. The keyboard is fairly cheap and the backlighting frequently does not work. The fans are super loud and sound like a rocket ship even in "silent" mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than an hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept crashing trying to get windows up to date. Was able to reboot and reload windows twice but the 3rd time it just died and wouldn't do anything. Had to send back.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Eric,

      Thank you for sharing your feedback on this model. We're sorry to hear about that your unit keeps crashing and that you had to return it. We will have this issue passed on to our team for a review.
      For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Crashes constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very happy. I usually like ASUS products, and this was on sale on my birthday. Great keyboard, felt sturdy. It ran my games very well even if it was very loud and got a little hot. After just a few hours I started running into serious problems. It's already crashed more than every computer or laptop I've ever had combined and I've only had it since the first of this month. The last error I got caused yet another blue screen of death and indicates a failing hard drive. Extremely unsatisfied. I haven't even tapped the keyboard too hard, it must have been damaged before I picked it up curbside.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Ally,

      We're sorry to hear about the unfortunate experience you had with your computer constantly crashing. Please allow us to make your experience with ASUS a better one. We would recommend that you perform a hard reset. If the issue persist we would recommend that you reach out to Best Buy to get a replacement model.
      For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

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