The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Rated 5 out of 5 stars
Amazing for the price
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't get anything better for this price with this portability. Battery life while gaming isn't the greatest but let's be honest, you have to expect to draw tons of power while using this machine to its full potential. Definitley recommend to anyone who's got the quarentine blues. Will definitely help.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop exceeded my expectations with both hardware and software. Not the best battery life for laptops out there but gets the job done. The only problem i have found is CPU temperature reader doesn't work.
I would recommend this to a friend
Rated 4 out of 5 stars
Great on the go gaming laptop
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop. Pretty great. Easy to add storage space.
I would recommend this to a friend
Rated 3 out of 5 stars
A fast turtle, but a turle nonetheless.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're not going to do anything when gaming, and only gaming for a short period... It's a great item.
I would recommend this to a friend
Rated 5 out of 5 stars
Works fine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a few days since I’ve got and used it. It does the job and looks decent. I think it’s good for the price. Fan makes some noise but this is what you sacrifice for gaming I guess.
I would recommend this to a friend
Rated 1 out of 5 stars
Freezes or won't boot esp when you plug it it.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just got it today. I had high hopes for this laptop. It freezes all the time and it won't even boot if you plug it in. crap!
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear k4nh,
I'm sorry to hear that you are having issues booting your laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, I recommend leaving the unit plugged into power for at least four hours before attempting to boot. If you are still unable to boot the laptop after a full charge, please contact Best Buy for a return/exchange. If you have any general or technical questions, please email me at [email protected] and include case #N200418227 for reference.
Thank you for choosing ASUS!
Best regards, Lane ASUS Customer Loyalty – US Support
Rated 1 out of 5 stars
Black screen
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it for one day and second time I booted it up after being in windows for about 5minutrs it goes to a black screen and tries to reboot. Over and over.
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear Sherric,
We are terribly sorry to hear that your device has a blackscreen and is stuck in a boot loop. We truly understand your disappointment with the device performance and design and the for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. We recommend that you back up any data that you need and perform a F9 system restore or factory reset:
1. Ensure that the charger is connected to the notebook and turned off. 2. Turn the notebook on & tap on the F9 key repeatedly. 3. Stop tapping once you see "Please Wait". 4. Once the options appear, Click on troubleshoot. 5. Click on “Advanced Options” 6. Click on “System Restore” 7. Choose the available date to restore (click choose more restore points to see more dates) 8. Select Next > Restore to begin the process.
For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.
Best Regards, Stephanie ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Waste of money!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For its price it’s absolutely horrible I’ve had it for almost a year and have had nothing but issue after issue with it. First it would overheat just idling took it in to get it fixed and they said it would be a 3 month wait to just reapply thermal paste. Second for it being advertised as a gaming computer is a joke. Tried running borderlands 2 on medium setting a game from 2012 and it couldn’t hold 30 frames. That’s with everything updated to it’s current software and nothing running in the background. Then today I had a screw just fall out. The laptop has been maintained and never abused. Build quality is absolutely horrible. Don’t waste your money on this it’s not worth it.
No, I would not recommend this to a friend
Customer reviews from ASUS.com
User rating, 4.4 out of 5 stars with 11 reviews on ASUS.com.