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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the laptop's fast performance, large storage capacity, and reasonable price. They also enjoy the touch screen and 4K display. However, some users have concerns about the battery life and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 432 reviews
  • Rated 5 out of 5 stars

    Excellent gaming and personal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent gaming and personal laptop. Great design and usability.

    I would recommend this to a friend
  • Pros mentioned:
    4k screen

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve ever owned! The 4K screen is so clear.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Computer performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life expectation is a concern; however true performance is undetermined.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great for me, fast and light weight. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIceEEEe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for school. Can play some games on it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful laptop and packed full of huge upgrades for the price! Don’t count out the brand I’ve had this laptop for two years now and it’s still very fast and I have plenty of memory left. I am a heavy PC user and this gets used daily so the fact that it’s still going strong says a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A laptop tailored for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast,,has plenty of memory,gamming capable, its a fine machine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and light in weight. The touch screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good fast powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as anticipated. No problems, efficient, fast, powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is really nice, fast and sleek. Love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast laptop, but had issues with Windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the laptop for a short time when Windows crapped out. Had to return it to the store. Then a mysterious yellow alert icon kept popping in next to the computer system in the "Device and Printers" window. Had to use Geek Squad to get rid of that one. This is a faster computer than our 4-year old Asus, but getting it straight and usable has been a challenge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and for the price it is a good deal. Having two hard drives in my laptop is great especially since the system drive is an SSD. the screen and build quality are good as I would expect from ASUS. The cooling fan is not loud but when it kicks in it makes a whine that I find irritating. Again it is quiet I think it is just a frequency thing with me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    like touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not having to use a mouse Is great!! My ASUS Q534 is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    GREAT COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good computer, really fast and comfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were told this was the fastest and best computer best buy has to offer... my old dell is more reliable and faster then this one by far. web pages take for ever to load, programs stop responding and battery life is poor. i will be contacting best buy to fix everything on this computer today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it Easy to use and fast. I like the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor love the tablet style smooth scrollin.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very fast and the resolution is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been working good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for a couple of years not and have no issues. I have 4 laptops now and I would never buy one again without a SSD drive. Night and day difference in performance. Anyway this computer has never given me a bit of problems other than hard drive is slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and does way more than expected!!!!!

    I would recommend this to a friend