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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the laptop's fast performance, large storage capacity, and reasonable price. They also enjoy the touch screen and 4K display. However, some users have concerns about the battery life and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 432 reviews
  • Rated 5 out of 5 stars

    Very useful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution is superior to every laptop I have used. All around a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recently purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop and impressed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I have ever had. The touch bar makes it so convenient. Its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was fast and easy. Nice look. Keyboard great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for web design and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proven to be just what my son needed for school!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Machine I’ve owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a computer genius and before buying this system we had a MacBook Pro and two windows PCs we weren’t using. I looked at this machine in the store and read several reviews. It loads really fast and hasn’t given me any issues. This computer is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beast of a Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks nothing else I could want. I purchased for video/photo editing and storing large amounts of videos and photos. This is exactly what I needed and more. Battery life isnt great, around 5 hours, but other than that no complaints on the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this laptop. Nothing fancy, but does everything I need. Touch screen is responsive. Volume buttons on side are a bit cumbersome, but I just use the keyboard. Screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. I'm of the older generation, so I miss being able to use disc, but as I have found out mostly everything is online now anyway. Love being able to fold in half & use as a tablet....and touch screen is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Will gladly recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and the Best Buy team and Geek Squad were amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this computer but the fact that it don't have matching memory one is on board with 2100 MHz and the other is a removable 2400 MHz would be nice if you could upgrade both memory sticks. Other than that it's a good deal for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet still have not used all the features it has a ton but one of my favorites features is the bamboo pen that can write on screen with whether your drawing or taking notes its pretty convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up quickly and loads office fast. Perfect for business use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that this laptop was not on display at the Anchorage store. In fact the employee told me they didn't have it but the day before a different employee told me they did and showed me where it was. It's a great laptop, I purchased the first laptop ASUS ever made almost 8 years ago and never had a problem. I'm hoping to get 8 plus years out of this one too. The new style mouse takes some getting used to but it gets better the more you get used to it and changing the sensitivity to less sensitive helped me enjoy it more.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good 2 in 1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has good speed, excellent display, and comfortable keyboard. It is however, quite heavy due to the display size. Other than the extra weight, it works great. The extra included speaker is a nice addition to listen to music or on-line videos.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2-in-1 Lappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, about $500 off. Great buy! I love being able to use my bamboo pen with it anytime, and flipping it over to tablet mode or using it as a normal laptop. Very fast. Asus has consistently made good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home and Office Workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough great things about this laptop. It’s been a work horse and I don’t notice much difference between it and my ASUS ROG, performance wise. Five Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and full of extra storage, this system comes in awfully handy. Between the SSD and the 2T HDD, it offers both speed and plenty of breathing space for all my programs and data.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Quality... for a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen, Intel Core, enough RAM for today, and you can add more when/if you decide. If you can keep Windows OS running smooth, this can be great for any level of use

    I would recommend this to a friend
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